All good with this location excellent customer service
ROBERT E
Station de Service Boisvert
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mansfield, QC J0X1R0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We needed a U-haul in a pinch because another location did not ensure our U-Haul we set aside was returned on time nor did they provide a back up. This location had something we could work and we didn’t give them time to clean out the back which is on us.
Lauren STruck had not been driven in awhile, as I needed to spend a bit of time clearing ice and snow off the front windshield. Window Washer Fluid did not worked until Tuesday (I added a jug to top it up). Weather was extremely cold, so I assume to line was frozen. Back Brake Lights were intermittent ... maybe due to cold as well. There was a indicator light that was on, that nobody know what it meant. The guys at 265 Rue Principale were helpful and friendly ... as much as they could.
MARK ZNothing
Tom SI ordered the truck on May 21st at 5:37pm online. The day before pick up I was notified that there were no available trucks at my requested location. This location was 1.5 hours away from the location I requested. This meant I would have to make a 3hour drive the day that I had planned on packing. They were not expecting me as the person who checks the reservations had already checked for the day and had left. This delayed my pick up. I am not complaining about the service received from this location as the situation was not their fault. They couldn't believe that we drove all that way to get a truck. Had we been told in advance we would have been able to choose another convenient location. We had driven 6 hrs from St Catharines the evening before to get to Ottawa. We could have picked up a truck anywhere along that route on Thursday evening and it would not have inconvenienced us. My complaint is with your scheduling system. Contacting clients well in advance to arrange alternate pick up locations would have solved this problem for both uhaul and myself, the customer.
Janet V