I called into U-Haul to rent a cargo van. They said all they had was a 10 ft truck. I wanted a pick up location as close to my storage unit on midlothian. The guy said this was the closest but I passed by a few on my way. Anyway, I told them my drop off location was Bay Storage in Cape Charles. (Which is where I dropped off several other times). When I picked up the truck Lyman automotive the lady wasn’t able to put in the drop off location. She told me to just go there and then call U-Haul. There always seems to be an issue when I’m doing this. It makes it very frustrating for the customer. Moving is stressful enough. U-Haul needs to make things easier and better with renting trucks. The woman at Lyman was all by herself and she was juggling helping us, answering phones, and dealing with the auto dept. It took a little while to finally get our truck.
KELLY D
Lyman Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midlothian, VA 23112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not a great location for parking a 26’ truck.
Kevin TReally good location and a very helpful staff, thanks!!
JAMES MPerfect, no need improvements
BYOUNG SLyman Auto customer service was exceptional.
THOMAS R