When I called for drop off location as instructed in the contract I was transferred from New York to Wyoming to Central Connecticut offices. I then asked to drop it off near my location. The representative agreed and said she would email that location. After receiving the email, the location had changed. When I delivered the truck to Tony's, they had no record of my rental. The employee at Tony's went out of his way making several phone calls so I could leave the truck there. Although it worked out in the end, the drop off process was frustrating and inconvenient.Sue E.
Moving Truck Rental in New Bedford, MA at Tonys Auto Body Sales & Service Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in New Bedford, MA 02745
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They are attempting to over charge us for miles we did not use. We used 20 miles and they are trying to charge us for 70. Urgently trying to get our money back for the overchargeMark R.
The vehicle was ready when promised and the STAFF were extremely polite in relation to Other U-Haul operations. They get 5 *****JOSE V.
Made an online reservation. Got there to pick it up. Took almost an hour to leave with the trailer. Computer froze. Then he tried to do it on his cell phone but in the middle of that a call came in and he walked away and took the call.William H.
nothing, owner was very accomadating and nice to deal withRonald P.
Unclear regarding where to leave the truck after hours.Tammie M.
Nothing, they are very nice people, friendly and helpful. The place is clean and comfortableSandra R.
They were great and were able to get me processed and in my way quickly. Very friendly staff and location was nice and clean.David S.
Everything goodAriseli R.
Great experience! Thanks to Tony's.Theresa H.
Even though the trailer and people at the rental facility were good. When I got to the car I wanted to pick up there was no way to get it on the trailer. I could not push a car that doesn't run up the ramps. I had to ruturn the trailer unused. Wasred a lot of time and money.daniel P.
We usually have no issues with U haul but this time was a disaster. Ordered 5 by 8 trailer on line. Sent to another location to get it 20 miles away. They only had 6 by 12 which was way to big to tow over the mountains of PA. NO SATISFACTION FROM MANAGEMENT!!!!!!!!!!!!!!Clifford B.
Trailer leaked, damaged two pieces of furniture.Wilton G.
DEALER INFLATED CHARGES FOR MILEAGE. ACTUAL MILEAGE WAS LESS THAN TEN MILES. INFLATED IT TO OVER 70. WAS SPECIFICALLY TOLD THAT I DECLINED ALL COVERAGES AND STILL PUT SAFEMOV E ON THE BILL. WHAT SHOULD HAVE BEEN A $60 BILL CAME OUT AT $177.63michael M.
Equipment was ready at 8:00 AM, but no one in the shop seemed sure how to check me out. It took a while to get going. The truck floor was covered in dirt and grass clippings, the equipment was in the shop and not with the truck, which resulted in me only getting half of furniture blankets.Ian H.
Nothing at allDONALD S.
Nothing, the team at this location was a breath of fresh air compared to Mt Pleasant St location. I will go to Tony's from this point forward and tell my associates. Tony and team take the time with you and don't make you feel like you are bothering them. They realize the big picture of customer service .Daniel A.
I dropped the uhaul truck off after hours and the receipt was in my email before I woke up the next morning. I was a little nervous about dropping it off without verifying the mileage with someone, but this location is honest and accurate. My receipt was exactly as I had estimated.Christina S.
Worker had a emergency tow call and my appointment for pick up was 8 and noe one was there. I sisn't get my truck until about 45mins after my sceduled apointment. The baxk of the truck was a mess.MICHAEL P.
My debit card was charged twice. Please be more careful.Christa G.
This location was EXCELLENTrick H.
This is the first time I had to use u~haul & if I need to use u~haul again. I would call tonys autobody in a second. They where the nicest & easyest people to deal with. Had everthing ready for me when I got there. Easy in & out.Aaron K.
Totally awesome customer service, whenever i need to rent u-haul again it will be at TONY'S AUTO...TONY A.
customer service was awesome and i would rate that location as 5 stars .... i will rent from that location again if i ever need to use u-haul.TONY A.
registration on trailer was expired, also none working tail lights!!!!!!!!!!!, before renting anything again make sure everything is legal and in working order...ANTONE A.