While Uhaul computor website showed the business to be open on Saturday for turn in, it was not. However, a telephone call to he number on the door plaque resolved everything. Office personel were great.
THOMAS C
Wrangler Disposal LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Braunfels, TX 78132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were very friendly and easily helped me get what I needed done.
Connor DI turned the tow I rented in on the 5th day of my rental agreement as scheduled. However, was charged 3 days of additional rental fees clearly because someone made a mistake with checking the tow back in. I was disappointed that this happened because the service delivery was great. Maybe it’s just administrative tasks that needs improvement.
Nicole LGreat customer service
Gerardo EFirst of all the young man that was there did the best that he could with the limited resources he had. I can’t remember his name but he was NOT to blame. The pick up reservation was for 9am and we arrived at 9:15am. The place looked deserted and I had to look around to see if anyone was there. I finally found a person to help me (the above guy) but he could not access the software to check me in and check me out so that I could be on my way. He continually called his “boss” but could not reach anyone to walk him through the process. I had made the reservation a month prior and I would expect that someone knew that I would be there that morning. He had to take a picture of my drivers license and credit card so that I could leave with trailer. I had already paid and uploaded all of my information prior to my arrival. I also was charged $25 without my consent for insurance that I did NOT agree to. This place seemed very subpar for a U-Haul rental place.
Rudy P