Avoid this location!!! There have been several reports of the 9' cargo van key being too large for the orange key drop box... and nothing is being done about it! And of course it is impossible to get help online.thierry T.
Moving Truck Rental in Oak Harbor, WA at JA Tran Auto Glass
(U-Haul Neighborhood Dealer)
Oak Harbor, WA 98277
(NE Goldie St & 24th Ln - 1/2 Mi South of Naval Air Station)
Services at this Location:
- Mon-Fri: 1 pm - 5 pm
- Sat: 7:30 am - 10:30 am
- Sun: Closed
Special Operating Hours
- 4/20/2021 - 4/23/2021: 8:00 am - 5:00 pm
- 4/26/2021 - 4/30/2021: 4:30 pm - 5:00 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Oak Harbor, WA 98277
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The key for the 9 foot van 1334 would not fit in the 24/7 self return key slot at 3004 NE Goldie St, Oak Harbor, 98277Glenn B.
The key did not fit in the dropbox. Luckily, the locker we got the key from was unlocked and we placed them back in the locker and ensured it was locked.Elizabeth G.
Always a pleasure doing business with this location. 5 starsLance T.
Very helpful and great service.Lance T.
The pick up easy and clear. The drop off directions were a little vague and could be made clearer.Elizabeth W.
This was an awful experience. We showed up at 1pm to pick up and check-in said our truck was in Anacortes, 10 miles away from our expected location. Waited on hold - multiple phone numbers, multiple cell-phones trying to get ahold of a live person. Our entire moving crew was sitting there waiting. After about 20 minutes, I figured what the heck, I'll just check out the Anacortes truck online. And bingo, the truck was actually at the location where I was. Then the truck number disappeared off the screen, and I had to go around trying my key on every single truck in the lot. A woman finally answered the phone but couldn't help me. What a JOKE the remote check-in service is! Truck was creaky and felt like it was going to fall apart, but perhaps I'm just used to our personal vehicle. This was WAAAY more stressful than it needed to be.Meredith G.
The address was poorly indicated, the truck was not refueled nor clean inside the cab, and the damage to the truck did not match the pictures on the website. Overall very poor serviceAntoine D.
No problems with picking up the trail (very helpful) . The problem arose with the return of the trailer....a night mareSteve F.
The worst experience ever trying to rent from a location where there's no one to help you, except a phone number to call and they tell you to log on to there app and follow there steps, and if your military have your LES paperwork handy because with a military drivers license you have to show proof of when it expires, you will have to submit a picture. We reserved a Dolly 2 days in advance but when we went to pick up there was none available, just overall when your in the process of moving its no fun to have to deal with such Hassel, please put a real person at this location instead of a storage box and a sign.Daniel B.
Outstanding customer service!Steven M.
Very easy process. Gentleman checking me in was very helpful. Truck was very easy to drive.Lisa G.
Actually have a location where a human being helps. Trying to close out a contract 7when cell service goes down was less Ryan pleasant with Theo lay number getting me to uhaul employees that say not my department. I would never use this again until you have a location where I can interact with a human face to face.Dustin A.
Nothing. Awesome!Gail G.
The 20' truck we reserved 5 weeks ago was not available and we were notified the day before. Only a 15 foot truck was available which caused us to make three trips moving and pay our laborers an extra $900. I will not use Uhaul again.Jeff H.
it was a good experiencewayne C.
Live customer service from 4:30 to 5:30 pm is a plusMichael A.
There was no personnel or clear instructions for a trailer return! WORST U-Haul experience in my life! Original pick location was in Sedro-Woolley and had to go to elsewhere for trailer. Guy at Woolley location was horribly slow and could barely operate the computer!Sabarina M.
Friendly and courteous.Jonathan C.
get a real store thereSusan B.
I know it's a satelite location, but having someone on call to man the location at any time during business hours would go a long way I think. But other than that the app and website pick up and drop off procedures are great, with one exception... the amount of photos able to be upload during the process should be increased for more in depth identification of issues.Christopher G.
I think the video on how to navigate the check in-check out procedure should be mandatory and maybe consider expanding it as it was very confusing to me (I'm not that tech savvy, sorry). It took me almost an hour to check in due to my lack of understanding and constantly losing the signal.Richard U.
I would not recommend this location to a friend only because it's a satellite spot. The mobile and online experience was terrible. I could not find the reservation for the first truck, then the second one we were told to drive to Anacortes to pick up a truck if it wouldn't load onto the mobile app. That's 40 minutes round trip. We already had people waiting for us to load the trucks because it took us about 45 minutes each day to get the trucks. Thankfully I was there with my uncle when he went to pick up the trucks as no one told him it was a satellite spot. I ended up helping him get the trucks because he didn't have is phone. I am also the one writing this comment/review. Thank you for reading this. Jonathan Miller at email@example.com B.
Little earlier. 8am was the earliest offered.thomas A.
The Self Help Drop-Off is great, just ensure you read all the directions ahead of time.D'ARCY M.