I reserved the truck at an Elmira location for a Sunday pickup. On Friday before the weekend, I was informed that the pickup locarion was a different place (a village named Odessa). When I called them to confirm at first I was told that the pickup location was elsewhere, but they couldn't tell me where. I called Uhaul central reservations and they said the pickup was at Odessa. I tried to call Daugherties several times but the either didn't anwer of the phone was busy. I would up driving to Odessa to physically confront them. When I got there, I was told they weren't open on Sunday and might not be open on Saturday. By luck the guy that handles Uhauls business arrived while I was there. He processed the reservation and gave me the key so I could pick up the truck whenever. This misadventure was not caused by Daugherty's. I was caused by U-haul not providing a truck with a pickup at my original location, which I know would be open on Sunday. I did the reservation at least two weeks before the requested pickup date. To fail like this is inexcusable.
Moving Truck Rental in Odessa, NY at Wicked Tees
Moving to or from Odessa, NY 14869? Get FREE truck rental rate quotes at Wicked Tees.
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Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Odessa, NY.
Cargo vans and pickup truck rentals in Odessa, NY
U-Haul cargo van rentals and pickup trucks in Odessa, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Odessa, NY 14869. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Love small town stuff and people
These 2 U-Haul locations were great. The Odessa location saved the day for me. Chris was great & a a big help..Because U-Haul in Elmira, that was supposed to have my trailer, did not. They sent me to Elmira Heights & they did not have it. The U-Haul regional manager found me a trailer in Odessa. Overall the entire experience delayed my days by several hours & took me 75 miles out of my way before my 4.5 hour trip with the trailer. There is more - but I will stop here. I doubt I will ever use U-Haul again. Have had very positive experiences renting trucks from Ryder & Penske. Too bad they don't have trailers. This is not the fault of Odessa U-Haul - they were wonderful.
Originally scheduled to pick up in Ithaca. They did not have a truck for me so I had to drive to Odessa to actually pick up and was charged for an extra day.
Always takes care of his customers.
I called and wanted to use an Ithaca pickup location. It took five attempts at twenty minutes per try to get them to answer the phone. When they did pickup they put me on hold for another ten minutes. Getting the order made was easy. They informed me a scheduling managed would call back with an hour. The hours later I called the 800 number and waited another twenty minutes for a rep. They informed me I'd get a call one to two days before the pickup date. When I got a call I was told I'd have to pickup the truck at an alternate location. I was offered an extra hundred miles as a consolation. When I informed the rep I didn't even need the allotted miles much less a hundred extra and asked if I could get dollies free or some other discount I was informed the extra miles we're all that could be offered. Overall I'm not impressed with a company that waits for the day before a big move to tell me if the rental is available and then expects me to retrieve their inventory from an alternate location as if I had nothing better to do. Offering me extra miles that they know will be useless to me is just a slap in the face. I've worked in call centers before. Making a customer wait on the phone once it's bad enough but every single call is just abysmal customer service. I'll be sure to mention this experience to anyone I know who is planning a move.
Chris was extremely helpful, knowledgeable and very nice..
Nothing everything was good !!
Owner allowed transfer of trailer after hours. Made the transition extremely easy and pickup fast in the morning
Very food to work with
Person at the location did not know how to process the truck rental and customer was left waiting for a long time.