The drop off location was not open however, the U-Haul application gave very good instructions on how to successfully turn the vehicle in. Again, a very positive rental experience.
Barron B
AK&J Electric LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, TN 37763
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Customer Reviews
- 4.5 Average Customer Rating
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There was nobody at the location on that Saturday when we dropped it off I had to do this all through the app it was very annoying
SCOTT EBlankets and dolly weren’t in the truck but was charged for them. Took 4 interactions to get a refund. Online truck pick up was intensive and included verification process that was infuriating. Needs improvement. The system sent a text to two individuals stating that they would receive a call. No calls came in. The phone support number had a recording that referred you to the app text/chat support. The text/chat support never responded on the uhaul app.
Matthew KWas a online drop off - business hours closed convenient location
Daniel CNo one was there but the gate was open so I was able to check it in via app . I can’t answer other questions
Henry N