They were very kind and easy to deal with for pickup of the uhaul in Owego! I liked how they were willing to work with me and give me extra mileage since I had to go further than normal, as I had to order the truck last minute and this pickup location was the only closest uhaul center to where I was located, but it was quite far.Shar S.
Moving Truck Rental in Owego, NY at Royal Ford & Mercury Motors
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Owego, NY 13827
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Good doing business with the Royal Ford location.Alexander S.
I believe my personal vehicle was broken into. Battery was dead, rear latch on my SUV wasn't engaged, the front lid on the SUV doesn't close anymore and their are "jaw" marks down the left edge of the thin side of the front lid. Nothinhing appears missing.Susan W.
Was confusing where to drop off the truck. No signage where to enter the building. Once I asked several people I was able to find it. The woman behind the counter was helpful explaining I needed to do online checkout.Brian K.
no improvements needederic D.
Truck was dirty, stunk of cigar/cigarette smoke, windows were filthy and hard to see out as well as bad windshield wipers, oil was due to be serviced and truck bed was dirty. Improvements should include: coming out to see the customer and see their needs, cleaning the vehicles, having vehicles to be seen from the road and not in a muddy back lot for the customer to go get.Brian B.
Only complaint except for customer service on the phone,I was on hold for 22.4 minutes and finally hung up!Diana H.
Owego drop off should have a sign as to where they want the uhaul dropped off at.Luke J.
I am so mad! The bill for the rental at $45.00 a day figured out to $315.00. For the 7 days that I had it. I had been given 9 days on the contract I was charged over five hundred dollars~ almost six!!! I will never use uhaul again!!
It would be nice if the trailer tongue had a mechanical means of raising the hitch so that it could be backed under. The tongue weight is approximately 150 lbs. Great rental experience otherwise!Jeffrey D.
All went well but no one can answer giestionsphilip W.
My two concerns I had was that after just leaving, I notice that the gas was at 5/8 and not 15/16 and the truck was full of snow from the storm prior to pick up. I filled the tank but I am sure that someone wrote the gas figure down wrong and or used it between me picking up and the last time used. D-KEVIN H.
counter people told me to do it online, rude and unhelpful ladies could not be bothered...william b N.
Very easy and fast to return the uhaul. Would recommend them to everyone.Pat S.
Great place and service. Just remain as is.donald H.
2nd time I've rented in a month and am very pleased with excellent customer service! Great Job! Keep it up.kevin B.
The uhaul trailer was filled with mud and glass. It took me two hours to clean this trailer. There was broken glass everywhere and ended up ripping my furniture. I am very upset with my experience and will not be using uhaul in the future. Especially from this location.Tom R.
Walk around truck license plate was missing off truck never noticed till after I had gotten 40 some miles awayRyan M.
After Hours drop off. Very easy and worked out greatJoe D.
Was charged. .79 per mile when website said .59AMY R.
People were not knowledgeable about the car hauler that I rented. When I asked questions, the woman denied responsibility. Your website led me to believe that someone would check my vehicle to insure that it was adequate and safely hooked up. These people couldn't care less.Stephen R.
The furniture blankets that I rented we wet. I had to dry them before I used them. The 10' ft was an easy driver for me. Thank youMARY R.
Smooth checkout with the truck. Agent was very pleasant and nice to deal with. Check in was just as smooth and even with the nasty weather the agent was still very pleasant throughout the process.Julie C.
Help was great and got me on my way.ALLEN F.
The trailer was very dirty, found in the weeds and made a horrible noise. I returned it within hours because I was worried that something was wrong. When I went to return it to NJ, I waited outside for a long time because the sign noted instructions that someone would come out to help me. After waiting for 15 minutes I went inside to find a kid texting on his cellular phone. I had a horrible experience and also took photos.Nicholas F.