Great service!!!!Javier P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pell City, AL 35125
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Upon arrival, the business I arranged counter pickup with was closed. Later I learned the location was closed for vacation (nothing was indicated on the U-Haul site (I found this at another nearby location, which is why I chose this particular site). After spending nearly an hour on the phone calling the customer service line, we were able to obtain a key for the vehicle and get through the mobile check out. When we finally drove vehicle, we noticed the inside could have been cleaned much better. We have since returned the vehicle and I have yet to see a receipt so I imagine I will have to spend my time making another unnecessary call to obtain my receipt. Needless to say this is a less than stellar experience.CHRISTOPHER A.
To have people more understanding to the needs of the customer, and being told that the way it is it's UHual policy.Albert H.
Best service ever at Wilson motorsportsJared B.
This was by far the best U-Haul experience we have ever encountered they went above and BEYOND to make sure we was satisfied,and very well taken care of 10000 stars to them!!!Joshua C.