UHaul service was terrible ..had to wait over 30 mins for them to send me the lockbox code so I could get the key and go. Will not ever use eth rent-by-phone option again. Also, the truck itself was old and worn out...felt like it was going to come apart over every bump or pothole.
Moving Truck Rental in Raleigh, NC at Northridge Auto Spa
Moving to or from Raleigh, NC 27615? Get FREE truck rental rate quotes at Northridge Auto Spa.
Get FREE moving truck, pickup truck and cargo van rental quotes at Northridge Auto Spa
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Raleigh, NC.
Cargo vans and pickup truck rentals in Raleigh, NC
U-Haul cargo van rentals and pickup trucks in Raleigh, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Raleigh, NC 27615. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
have used u-haul twice Not a good service either time DO NOT PLAN ON USING THEM AGAIN!!!!
The employee had a bad attitude and the truck had not been cleaned. Never will I use this location again.
Negative: I did not see obvious instructions in the app or on site telling me where/how to turn in my key, but I think (hope) I did it correctly. Positive: There was plenty of room to leave my car while I used the van. There is a gas station around the corner for convenient tank refill before returning the van.
Excellent in all ways!!!!
I was charged 3 times by Uhaul for 1 rental. $125.62, $45.44, and $124.72. The hold time for Uhaul to speak to an agent was so long, I decided to just hang up. Please fix this error. My reservation number is 95448197.
The on line process was way too time consuming and a huge hassle.
Make sure that the key drop off box is always closed, so that customers can return keys safely.
We returned our rental after hours, and the key box is not obvious in its current location.
No one out front. Had to search building for help. Rude and not helpful.
Key was not in lockbox indicated online, it was still in the drop box from previous renter. Check engine light came on during rental period. U-Haul's online pickup/drop off is convenient but some steps are redundant like having to take pictures of front/back of my drivers license which I already did when setting up my online account.
Liked the fast pickup using my phone.
This location is for online pickup/drop off only. Website needs a little more help to resolve location settings to allow these functions to work properly. Took me about 15 minutes to get the settings right for location access on my phone for the webpage.
The UHaul app wasn't working for me and the gentleman who helped me with the transaction obviously was not at all happy with me. He was rather unkind. I'm sorry, I did everything I could but my phone would not take the transaction. The truck was in good shape but the windows were filthy. The gas gauge was a little below 1/2 full. Maybe it's UHalls policy but I thought the truck was supposed to be full at pick up.
I had requested pickup at a different location, showed up there only to find out that I needed to go to another location. No one ever called or emailed to tell me of the change.
Truck was dirty. Person was not helpful. Handed me the keys and pointed to the truck. Did not look the truck over, did not review truck operation, just said you bought insurance no need to check the truck.
The key return lock box is broken. So you have to memorize your code for the other lockbox and hope for the best when you drop your key off after hours.
No one is staffed on the weekends, so I felt uneasy about the drop-off. However, there was a drop-box and photo confirmation online to give some assurance.
Apparently this is a 24 hour location so it should have been noted. When I arrived to get truck I was told that and instructed to watch a video to complete the process. I tried to do so in the rain since the key box was outside and when it did not work then the employee on duty said it really should be stated. I would have appreciated better customer service and helping me to make sure it worked versus telling me about the video, walking away and back to his office and watch me stand out in the rain trying to complete from his dry/comfy office.
I was charged an additinal $10.34 for apparently no reason. Very disappointed and the box teuck didn't even have a ramp. I think every uhaul truck should have a ramp because you are only renting it to move things.
I had the most terrible renting experience renting this truck. The app is horribly wrong, slow and complicated. Took me more than 10 mins to understand this location does not have an office, another 10 mins to get the app working and another 20 mins on call with representative to get verified (after explaining twice the issue). The drop off was equally terrible, everything went smooth till the last step where i drop off the keys in the lockbox. This app decided to give me 5 seconds to read the instructions before it refreshed the app, and now i dont have the code for the lock box. I am waiting to be connected to a representative even as i am typing this review. Its been 15 mins since i called and no one is answering my call, i am waiting in the parking lot postponing all my things to do for the morning. I would never again rent a truck with uhaul nor recommend the 24/7 truck share to anyone i know unless i hate them. I feel like the money i paid for this abysmal service is totally not worth it.
It took about 10 minutes to find out who could help us get the key to the truck. We went inside and waited at the desk and no one came. I went around and had to hunt down the manager. Once we did, the person was helpful and we got on our way.
I got charged $15 for cleaning and I don't know what you needed to clean, and this was after I arrived to pick up the van I ordered that was not there which made me upgrade to a bigger vehicle.
The app was awful. The check in process was awful! I wish I was able to do all these other steps before coming to get the truck. It put me an hour behind in my move.