Very confusing rental! Charged then partial refund then recharged the refund to a different account! Wanted a One Day rental One Way! Was charged for a two Day One Way rental! Was told that ALL One Way rentals was a minimum TWO Day charge! Was charged Insurance without being told that I was being charged insurance! First time in 30 years since last U-Haul rental. Things have Changed! Had to hitched the trailer myself! Sorry but I am 78 yo with an injured back!
ROGER B
Red Bank Thrift Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Bank, TN 37415
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Customer Reviews
- 3.5 Average Customer Rating
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Red Bank Thrift Store made it extremely convenient and easy to do an after hours drop off; I truly appreciate the ease with which this team made the experience.
JAMESON HClear the parking lot. It felt like a junk yard.
TRACY PN/A- I dropped off After hours.
MATTHEW BI was told I would get a $48.00 discount for using this drop-off even though it was 45 miles away...I did not receive the discount. I called to extend my reservation for 24 hours and was told that it would be $60.00. I was charged $264.00. Therefore I am very displeased with U-haul.
Michael E