Helpful and friendly customer service
Chris C.
ABC Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Round Lake Park, IL 60073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Only issue I had was the rental was supposed to be a full tank. It wasn't and I was responsible for filling it.
Mark S L.The location staff were friendly however....the truck did not have the right dolly on it and I had scheduled a pickup before business hours using the app. YOUR APP IS HORRIBLE. THE WORST EXPERIENCE RENTING A TRUCK EVER. AND I HAVE RENTED MANY MANY TIMES. IT TOOK AN HOUR FOR ME TO GET THROUGH THE APP PROCESS AND I HAD TO TALK TO YOU CUSTOMER SERVICE. HORRIBLE APP!!!! GENTLEMAN ON THE PHONE FOR CUSTOMER SERVICE WAS AMAZING BUT HE SAID MANY PEOPLE HAVE ISSUES WITH THE APP. I WILL NEVER USE IT AGAIN!
Kathrine I.No need to improve. Everything was done to assist in renting the truck. The service was great. The truck was very helpful. The truck was ready at the pickup time. It was a good day, with no hustle, bustle, or hassle.
MARTHA W.The gas thank was not full as stated on the checkout document, and as soon as I drove off the gas dropped down again to half a tank. When I picked up the vehicle it was parked on a hilly area which I think had something to do with the change in the gauge.
Richard A.