It was not my original location and had to drive 40 minutes round trip to this location and my the 20 furniture pads were not in the back of the truck as promised, and I when I realized it I didn't want another hour round trip drive to get them.Erik A.
Moving Truck Rental in Saline, MI at U Store Saline
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Saline, MI 48176
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Gate was not open as promised for the return. No attendant on duty, even though signage said push call button for attendant on duty. Signs stated gates were open until 10:00 pm. We were there approximately 8:30 pm. Had to leave truck outside gate and worry all night if it was ok. There was a key Dropbox outside the gate so this is probably SOP. Would have been nice to have been told that when we rented. To be fair, the person who helped us said she was not the regular person at this location.Stephen T.
More signage to direct someone where to park the truck since it isn't an official U-haul locationRebecca M.
Great experience. Stop windshield wipers could have been a little newer.Michael S.
Very few trailers available and vey narrow space to manuvor and it's not easy to find. People there are very niceRATIB NAJEEB H.
Driveway is REALLY crooked. Very hard to enter with truck and trailer. Complained to owner- they don't care.Jeffrey S.
When we arrived there was a locked gate. It said to push the call button and I would be let in. Nothing happened. I called the number provided and two different times got a voicemail telling me everyone was busy and to leave a message if I wanted info about storage units. 10 min later someone else pulled up who wanted to get in, so we had to back up and move so they could get in. We ended up following them in. Once in, I told the man what I was doing and he said when he was done with the customer he would come look at our truck. I thought I was supposed to wait, so we waited for another 30 minutes. It would have been nice if there were instructions on what to do if someone wasn't answering the call button.WILLIAM EDWIN E.
Great customer service, very helpful, great person to work with.MICHAELWAYNE W.
Consider reducing "red tape" at sign in. U-Haul agent was very helpful, but it seems like there is an "over-kill" in process. Hopefully, next rental will be easier now that I'm in the system.MICHAEL THOMAS V.
U Store Saline came through in a pinch when the Clinton U-Haul location "lost" our reservation. Jeff was personable and helpful when we called for availability (26' truck) and notified us right away when he found an item we missed, stowed in the bulkhead. We would definitely recommend everyone call Saline U Store first! Thank you, Jeff!!Michael B.
Took 45 minutes to check in.Jordan M.
The truck was clean of debris, but it smells like body order.Lisagay R.
Staff was very helpful and knew what they were doing!MATTHEW Y.
The gentleman who checked us in was ABSOLUTELY THE KINDEST MAN EVER and after a long day of moving, it was a breath of fresh air.Ashley A.
After the uhaul in Milan didn't have the items I rented available this location was able to assist.Michael L.
The lady at the office was nice and helpful. Thank youMohamed A.
I did the after hours drop off. It was a bit confusing on where to park. I felt like I was blocking the driveway, but the Drop Here sign was reassuring.AMY S.
They charged my account two weeks after, I turned in agreeing to settle the following day. They charged me for weekend mileage the entire time and I amTIFFANY D.
Very smooth.Robert R.
dolly and pads were not in truck when I arrived at the moving location. apparently I was to take them out of the office but that wasn't clear to me. Other then that all was great.Karen R.
Might want to update the correct address. Maps took me opposite placeJoseph L.
Staff was helpful and friendlyCorianna L.
Great customer service! Thank you ladies!JOHN T.
We couldn't get through the gate after our drop off and whoever answered the posted telephone number was of no practical help.James L.
This location was great, as was Jennifer from the call center who finally helped me out. All of the other calls were horrific. I was sent to pick the truck up at 3 different locations I cludi f one an hour away from my home. Only when I canceled the reservation did one â€œmiraculouslyâ€ become available near me. The service at pickup was exceptional as was my final confirmation call with Jennifer. Otherwise the experience was beyond terrible. Can't believe you guys run a business this way.mike B.