No one was present so it had to be a remote session. The app was hard to follow, but the number I called to help was very good. Also I accidentally left an item in the truck and they were very helpful in the return.REID G.
Church Street A Collective
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Socorro, NM 87801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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This was my first time using the mobile app, which I guess is the only way to use this location b/c they have such limited hours. It took me over 30 minutes to pick up my truck, because, I mistakenly clicked on â€˜done' instead of continue, which repeatedly took me back to the beginning of the checkout over and over. Also, the app couldn't find my location when I tried to return my truck and checkout. It then took me immediately to a page telling me to put the keys in the lockbox. I don't believe I got to he proper checkout page. My initial receipt says I will be charged and extra $20 if I don't check out, and so now I'm fearing that I will be charged this even though it wasn't my fault. I don't yet have the final bill, so I don't know how I was charged. If the location kept regular hours, I wouldn't have had this issue.Gillian F.
The dolly and packing blankets were not on the truck and I had prepaid for them to be available. There was a ladder on the truck that we didn't order or need. I expected to be credited for the items missing but at this time I have not. I would of given an excellent rating if the above had of been taken care of.C Lynette J.
Stop hiding bullshit fees at every opportunity you bunch of shitsacks. I paid you assholes 3k for a broke ass truck and you have the balls to charge me more when I drop it off? Eat a dick.matthew F.
Drop off at this location was easy and efficient. I recommend it for UHAUL rentals in Socorro NMRobert S.