Nothing I was very satisfied with the great customer service for my first uhau rental
ADRIAN S
The Speed Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toledo, OH 43614
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was the worst location. The guy was friendly enough between vaping in your face and looking high as a kite like he was vaping heroin saturated weed. he had the door locked and covered like he was at home. Like i said he was friendly but slow and weird.
REBECCA REverything was real good. Trailer was ready to go when I arrived. Person in charge was friendly and helpful. He connected the trailer to my vehicle, and helped me check the lights. Start to finish, it took about 5 minutes to get the trailer. Same for the return. Trailer worked out great for me, and the price was very fair. I will definitely go back when I need to rent a trailer.
RICHARD GOpen the entry so you don't have to go thru the Speed Shop
DARYL BLocation stated online and on door that it opened at 9am. Myself and 3 other clients waited for some time (over 25 minutes) and no one came. Thankfully I had the app and was able to pick up the vehicle. The moving blankets were missing. Side was not what was marketed. Had to get a second uhaul in Michigan due to improper marketing. Due to the delays at the shop and having to drive out of my way to get a second uhaul etc, my husband and I missed a very important family bday party. Upon dropping off the first rental at “the speed shop” no one was there even though hours posted showed they should. I used the app to return the vehicle. Then called the uhaul number to verify it was good as I left and to discuss the missing moving pads I never received then I was told that my return did not take and that I needed to turn around or risk having to pay more. That person refused to stay on the phone as I returned to walk me through what needed to be done. I returned and called again and the next person said, your return was effective at x time (which was before my conversation with the previous rep). So much more but I would highly suggest you terminate your relationship with “the speed shop” as they are doing you a disservice. Also, I am very frustrated that I am Paying double for false advertising and rude customer service reps.
Allison B