Honour the pickup windows in the reservation, clean the trucks, improve user experience for pickup - when I checked in to pickup my van it said no van was assigned and to call a number given. When I called the number the operator told me that they couldn’t help me and I had to go inside a pickup location. The pickup location had almost no relevant signage on where to go. The uhauls were also all blocked in. The drop off was even more unclear on what to do. This was a terrible experience and if there was any other option to rent a van I would use that over U-Haul.
LAUREN R
TK Home Bloor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6H1P3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We were charged for not refilling the tank all the way despite receiving it at 7/8 full
JOSEPH CVery profession staf
Frederick HI was provided a quote upon the initial contract, and then had about 40$ added at the end for items that I never requested nor used (nor were even in the vehicle) and a big charge for gas even though I only drove 5 miles (which were also charged). This service was fine until that point and now the business seems very dishonest.
Daniel PGet good
ELHARITH E