I waited on hold for my profile to be approved for 20 minutes. I had to stand outside after submitting everything properly 20 minutes for someone online to reply. TOO LONG! Suggestion: allow the renter to upload their picture and drivers license before their scheduled pickup time for approval. It might go much faster!
Moving Truck Rental in Valley Village, CA at Valley Village Laundromat
Moving to or from Valley Village, CA 91607? Get FREE truck rental rate quotes at Valley Village Laundromat.
Get FREE moving truck, pickup truck and cargo van rental quotes at Valley Village Laundromat
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Valley Village, CA.
Cargo vans and pickup truck rentals in Valley Village, CA
U-Haul cargo van rentals and pickup trucks in Valley Village, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Valley Village, CA 91607. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Perfect for my needs!
I highly recommend this location great customer service.
I think the only suggestion would be to perhaps let customers know approximately how much gas needs to be put into the vehicle, either before driving away, or maybe even place a guide in the vehicle itself. I ended up putting in too much gas at the end of my trip, and I felt foolish.
No one was there to help me when the TRUCK 24/7 didn't work at the time of pick up. I had to wait over 15 min in line to get assistance to pick up the truck.
Chips in car and rude attendant
Overpriced Could not drop off easily.. Nobody was at the location
Cleaner trucks would be nice, run through the car wash once in a while maybe.
If someone has a reservation, They should be guaranteed equipment. I made a reservation on a Friday for Monday at the Toluca lake location, got a call Sunday saying they didn't have a one way truck for us so they moved us to the north Hollywood location at a smoke shop. The guy working there had no idea what was going on and said the only truck they had for us had the keys locked inside the truck, so that wasn't very helpful. He then sent us to another North Hollywood location but couldn't make a reservation for us because his computer crashed. So we just drove over hoping they'd have something for us. I did call ahead but was on hold the entire drive to that location. Once there we were told they also did not have any one way trucks for us but luckily the woman working knew what she was doing and was very helpful. She found us a truck to use at the laurel canyon laundromat location and put that truck on hold for us. Luckily once there, we were able to get the truck in a good amount of time and the man working there was extremely nice and helpful. But that took us going to 4 different locations and set us back about 90 minutes from our original reservation pick up time. So please, when someone makes a reservation, it should be guaranteed that they will have the right equipment at the right location.
I just wish you all would clean the outside of the trucks more often and perhaps vacuum the inside.
It would be nice if U-Haul washed the outside of the vehicles more often. Pretty dirty. Inside could stand vacuuming.
I was pleasantly surprised on our rental. The truck was clean and looked well maintained. Easy pick up and drop off. It drove great and was perfect for our move!
The drop box was a bit unclear when I returned the keys. Better signage that says return uhaul keys here would be appreciated.
Great customer service. Onsite rep was friendly, informative and responsive.
Thanks for great service and a good price.
Had a great experience! Loved the lady who rented me the furniture dolly. She was on point and a huge help start to finish.
Excellent service, personable and efficient. Just wish they had had an appliance dolly.
Yes, I do have concerns. A lot actually. To start with, I've made videos that I am attaching here and also had two people that were helping me with the move that witnessed everything I am going to tell you. Do you want to know how was my experience with U-Haul? Beyond awful, if words could describe it. First, I was supposed to pick up the truck at the U-Haul location in North Hollywood, at Victory Boulevard to be more specific. They then told me to pick up the truck in another location at the last minute. When we got there, at the Valley Village location, it was a Laudromat, rather than U-haul. There were human feces all over the truck, with flies that were around the stool seating on us. The lady who handled us the keys was a laundromat employee. She didn't know anything about the contract, no guidelines, I had no information at all. Instead U-haul is offering an online auto service that does not work. You expect us to fill out all the paperwork by our own expense and do not offer any support at all! With that been said, I didn't know how to properly do the checklist, and even more than that, I didn't know how to operate the truck. After searching for guidance in your webpage, since there was no one to instruct me at the location, I found zero information. So once again we needed to do it all by our own. First, the tank wasn't half filled as you stated. It was way lower than that. The truck was dirty and I didn't have means to report that since I didn't have time to seat over the phone for about half an hour to speak to someone at this company, as I later did. Since I didn't have the whole day to work on my moving, I decided to let it go. But I Am not letting it go now! I am going to escalate this. I want to be reimbursed for the gas that was missing, and for the overfill that I did when returning the truck. Since I had no guidance in how to do the returning, again, with no guidelines, I ended up delivering the keys in the appropriate box, and later was asked to do pictures, but it was too late. I did make videos that I am sharing with you in this e-mail. I was supposed to receive student discount for the truck, and I didn't. I expect U-haul to be accountable for their mistakes. You definitely has to improve your truck services!
Jeff is amazing.
The staff here are the best.
Great service, fast and very easy pick-up and drop off!
The lady that helped us was very thoughtful.
The girl in the laundromat was helpful. However, I'd prefer dealing with an actual Uhaul employee in a Uhaul branch. I only used this location for last minute convenience. I subsequently received an email with the final receipt with a notation to email any questions. I had a question about my bill and still haven't heard back from anyone.
The hours are a little strange, but location is convenient.