The drivers side windshield was obstructed torn and degraded material hanging down from the visor. The manager attempted to tape it before I left and said it is supposed to be fixed. Not safe for driving. Also, the gas gauge was difficult to read and I over-filled the amount by $30.
Jessica D.
RightSpace Storage Ventura
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ventura, CA 93001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Cab and box dirty. Had right rear tire low pressure light upon pickup, but nobody here to help. Windshield wipers totally shot. Driver's side mirror loose, had to readjust or hold it every quarter mile to see safely. Absolutely the worst Uhaul experience ever.
Barry W.The check in process was ridiculous. I had no idea. It took me almost an hour to check out after hours!! A passport or lease would have been easy but not something I keep in my purse. They actually call someone while you wait!! Who knew?? Not me
Zack T.The van was on empty. Both driver and passenger mirrors were loose and did not stay in place making it dangerous to drive.
Daniel B.I'm only being asked to rate this location because my original reservation at the Thompson Blvd. location in Ventura went unfulfilled. I had reserved a 26' truck to move everything I had in one trip since I was real tight on time. I got to the store and they said they didn't have the truck I requested and told me if I wanted a much smaller one I'd have to drive 10 miles out of the way and make multiple trips (more mileage cost, more fuel used, more time taken to accomplish my move). I thought a reservation was made to ensure you got what you needed when you needed it. I guess with U-Haul it's only a "maybe, but we don't really care about your planning or how your move goes".
Derek W.