Using the app to get the truck was a bit of a scavenger hunt I feel that the direction should be laid out first so you're not going back and forth trying to figure out what you're supposed to be doing. But once you figured it out it was super easy and I really appreciated being able to use the app and pick the truck up earlier than the location opened
Moving Truck Rental in Waltham, MA at Storage Plus
Moving to or from Waltham, MA 02453? Get FREE truck rental rate quotes at Storage Plus.
Get FREE moving truck, pickup truck and cargo van rental quotes at Storage Plus
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Waltham, MA.
Cargo vans and pickup truck rentals in Waltham, MA
U-Haul cargo van rentals and pickup trucks in Waltham, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Waltham, MA 02453. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Probably will never use U-Haul again. I had a reservation on a Friday night, the online pickup service was unavailable. Was on hold with customer support for 30 mins before giving up. Wasted a night. Went the next morning for my reservation and then was overcharged for 30 miles. Was eventually reimbursed but no apologies or general remedies other than being charged what I was supposed to be charged....after a Headache of wasting a night And being overcharged $43. Will not recommend to friends or family and likely will not ever use again. A disgrace of a first experience with U-Haul.
Driveway was difficult to pull out of, directly into a busy intersection. This is difficult with a UHaul having never driven one.
After hours drop-off
Had a lot of trouble with the online sign in and return. Thankfully the employee at the desk could help.
Very nice customer service. Easy to rent and return. Would recommend
The associate was very helpful. I made a mistake with the rental timeframe, and he found a way to schedule another rental within a timeframe that worked for me.
I had asked for furniture pads but did not receive them. Uhaul reversed the charge and even threw in a few dollars for the inconvenience. I appreciated that.
Vacuum Or sweep the cargo area and fold or remove the living pads
The brakes were not good. The cab was in disrepair.
Improve mobile pickup. Response time was very slow on chat function.
Got the job done.
I really liked the app. There is nothing noteworthy to suggest for improvement.
Great manager who got me setup quickly and explained everything perfectly. Very friendly!
No improvements needed.
The U-Hail web site said they were open til 5:30pm on Tuesday, June 23rd, 2020. I wanted to speak with someone because I had some issues. However, when I arrived at 5:05pm, the doors were locked. Also, it was not clear where to leave 15' rental truck. Nevertheless, I used the U-Haul App to drop off the truck and keys.
Make your website be more reliable and not crash when I an checking in to get the vehicle. Stop making the process so time consuming and lengthy.
Bad location for cell service. So took longer than it should. But overall was good.
I had trouble using the website on mobile and had to download the app to complete the transaction. For that reason, I've given the location an average rating as there really was no location experience. Also, while I benefited from a larger truck (15' vs. 10') than the one I ordered, there was a guarantee while ordering that the truck I ordered would be there. It was not, so I'm not sure what to do with your failed guarantee. Don
This place is truly terrible. I've always had fantastic experiences with U-Haul all over Massachusetts. This place was awful from start to finish. I reserved my truck and equipment far in advance. First I get an email saying that size truck was not available. Fine, accepted the smaller truck. I chose no counter pickup so I could keep my schedule for moving that day. After endless looping and errors on the website, finally get to a page that tells me I have to go to the counter anyways. I wait in line, when I get to the front I'm told "we aren't a uhaul we just contract with them" with no explanation as to why the no counter pickup didn't work. They had none of the equipment I had rented in advance. "We don't have that kind of stuff." Then why was it an option? Why didn't you tell me before now? I ordered two packages of moving blankets. "We have one available from a previous rental but they're not folded. They're in the back." Great. Thanks dude. Pickup and drop off area is very difficult to navigate. I finally get the truck, which was recently used and definitely not cleaned, and complete my move. Less than 10 miles driving total. I drop the truck off with warning signs EVERYWHERE stating not to park there or there would be a fine. I do my best to park as far from these signs as possible and hope for the best. I get my contract back, over $150 in mileage charges?! They said I drove over 100 miles which is ridiculous. I barely used 1/8th tank of gas! I called this place, and I'm told the manager isn't around. I show up in person, I'm given a random number on a sticky note. "We aren't a uhaul we just contract with them. Call this number." Number goes to an anonymous voicemail. Fed up, I call uhaul main number twice, after being told I need to work it out with the location, I demand a manager, and I'm told I will just be told the same thing again. I insist. Manager Terri comes on the line. I plead my case. Terri completely understands, apologizes on behalf of Uhaul, and refunds me for the extra mileage. Of course I still paid for the remainder of my contract and rounded up to 10 miles since I didn't have any photographic proof of the true mileage. I wasn't looking for any restitution, I just wanted to make sure I only paid for what I used. Terri was the saving grace for uhaul and the reason I will continue to use them. However, I will never again use this location. Beware!
Great job and awesome customer service!
service agent was very friendly and answered all my questions
The vans tail light broken and have smelled inside the gas 1/2 full please
charge of 1.09/mile is excessive when you also require I fill the trucks gas to full. The federal rate for reimbursement is .59/mile. This rate includes depreciation of vehicle, gas, insurance, repair costs. Had I known about this charge - I would have rented at Home Depost/day rate which has no mileage charge. Thought you should know this.
Great customer service