This company charged me for 135 miles at $1.19 per, when I didn't even do 60 miles. When regional manager Eric H. called me, he basically call me a lier and said said the truck has been out on 100's of runs and never before had they any problems. Was not interested in the fact that theirs a 1st time for everything or that maybe something was wrong with odometer or someone messed with it ... his response was Mam, thats a federal offence ... who would do that ... but its not a crime for them to bill me more than double the estimate milage i had to provide to get the truck... I offered to take him for a ride at my expense in my car to prove to him the milage just was not a reality ... something was wrong ... of course he said he wouldn't get into a car with a stranger ... and that he wasn't allowed to take the truck either not more than 5 miles to test drive. No matter what i said, he had a chip right from the start ... I will never ever use Uhaul again and i will do what ever i can to stop others ... Was suppose to get back to me and of course he has not. BEWARE !!!
Sherrie G
Amazing Discount Botanica Pure Ashe
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Ocklawaha, FL 32179
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- 4.0 Average Customer Rating
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I wasn’t happy getting a text from U-Haul asking when I’m returning the equipment 4 days before I arrive
DAVID GTerrible.. I got switched from one U-Haul dealership to this one. they had no blankets for me or my TV box that I prepaid for. I then had to go on a wild goose chase for blankets. They sent me to another U-Haul location and they didn’t have blankets. Then I had to go to the main hub all in all drove around for about an hour and a half with U-Haul and a trailer to get blankets that I needed.
Joe PIt was unclear that it was a mobile pickup because my location got reallocated. It was definitely inconvenient after everything that set in place. But overall, not so bad. The truck could have been cleaner, like sanitary clean with wipes or something. It was dirty stuff on the steering wheel that I had to clean off. And beer bottle caps inside the cup holder.
ALEXANDRIA WDude told me I would be paying 708 after taxes if I took it where they wanted it and he charged me 980 and when I tried to take care of the situation with uhaul they said the manager ( the one who over charged me ) confirmed that he said 980 after taxes but when I asked for the proof where he said that they refused then I offered to give them the voice recording of him saying it they refused. Fuck uhaul they are scam artists. Gave me a truck with only 50 miles until empty and said it was a quarter tank. Would absolutely never go to this scumbag
Austin W