The rep at this location was wonderful. Very efficient and on top of it. Made everything quick and easy.NANAKO W.
Moving Truck Rental in White Plains, MD at Castle Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in White Plains, MD 20695
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I would not recommend this location because they called me the next day to accuse me of still having their equipment and I handed the keys to someone at the front desk and when I drove by later on the same day the truck was reversed the way I parked it so they let me know they seen that the truck is backAnthony R.
I encountered three employees during my rental and all three were very knowledgeable and professional and very helpfulRonda S.
Probably have a few more small vehicles on handOwen A.
My experience was great. Landon (employee) was very courteous, friendly and professional. I would definitely recommend the Uhaul service at Castle Self Storage.Maureen T.
Chris was very helpful. Check-in was a breeze. Overall, great experience! Will be renting from them again.Jonathan H.
The truck was dirty. Also, for U-haul in general, I believe this is my last U-haul rental, the price per mile is too excessive.Robert M.
Equipment and storage area were clean and ready to go, Personnel were great, they made the experience quick and easy as well as being extremely friendly.STEVEN B.
Excellent customer service here,great place.Robert B.
Friendly staff! Great experience overall.Matthew B.
Cortnee was very knowledgeable and professional thanks for making my experience great. Thanks again and keep up the good work Cortneemichael F.
No improvement necessary, U-Haul associate at North East Mini Storage was fantastic she accommodated all of our needs and questions.herman H.
It was great.Amy A.
Customer service was very professionalJames W.
Had to Rent-A-Car and drive to Maryland 30 miles away to get a U-Haul.JOHN I.
Nothing the ladies that help me me were great and very helpful/ friendlyCharnise F.
This office added an additional 5 miles to my total price. I wrote down the miles when I parked to truck.William T.
Only a couple of parking spots, so difficult to maneuver large moving truckMegan M.
Very perfessionalVivian A.
When I rented the van i was told there was going to be a $65 hold on my card, I replied $65 the uhaul employee stated yes but don't worry that won't be the final price. I assumed this meant it was going to be a cheaper cost when I went to settle up another employee stated the coast was $69 plus I put $10 gas in the van. So basically I paid close to $80 to use a van for for not even 2 hours time. I tried to explain this to the 2nd employee stated that the other employee should have explained it better to me. I said well how is this my fault and I tried to talk things out and with the employee and have a better understanding of the situation she began talking over me and and stated well I could have charged you more basically being a smart ass to me. No one should be treated this way when renting a vehicle.James R.
When I dropped it off I told him that the windshield wipers need to be replacedGERALD S.
Efficient and quick. Location was clean!Marcus F.
My grandson actually hauled the trailer to Maryland to a storage facility that we rented to hold our goods while we finalized our main move in September. He submitted the paperwork to the clerk and she told him where to leave the trailer when it was empty. The next day I received a cal from u-haul asking where the trailer was. I contacted my grandson, got the information from him, and relayed it to the lady when she called the next day. It turned out that we had delivered the trailer to the wrong u-haul location which is very close to the one that expected it. She indicated that she did not understand why the place that we left it did not record the trailer as being returned. But everything worked out OK. All in all our experience in Maryland was OK and I will rent from u-haul a large truck when we move in September.Travis C.
When charging the client, be upfront about rental for the days chosen. I understand mileage is later factored in. My rental case out to be approximately $315, which is not accurate for the two day rental plus mileage.Jaffet F.
Service is always friendly no matter who is checking you out. It was quick, easy, and the van smelled like Fresh Pine when I got it. I choose this place every time I need to rent a van.KARIDA C.