I was ripped off. The truck was given to me with 1/4 of a tank of gas. I drove less than 10 miles and put 2 gallons in the tank. The proprietor told me that because I had not uploaded a photo of the odometer, that it was supposed to be half full and that I was short $35. I disputed this and a U-Haul rep told me it wasn't a problem. I said I would put more gas in the tank rather than have them charge me an additional $35 and they repeated it was OK. I took $15 in insurance coverage and on my bill, they charged me $30. I will NEVER return to this U-Haul dealer ever again except to dispute this bill.
EVAN H
Hashemyars Service & Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnetka, CA 91306
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Customer Reviews
- 3.5 Average Customer Rating
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Ended up being WAY more than what was originally stated! Worst experience I’ve ever had with uhaul
MICHELLE FGood
RULI AIt's a one-man car repair shop, and I had to wait for about five or ten minutes while he helped one of his customers. Otherwise, the drop-off was easy, and the location was easy to find, easy to enter / park, even with a 20-foot truck. The owner was friendly and it only took him a couple of minutes to process the return.
LORIN EThe problem isn't the location, its the call center representatives. I was called twice the day before to completely change my one way drop off to a full location return, and they changed the location 2 times. For me to be told that they would 100% have the dollys and furniture pads I had reserved. Then I arrived, and they had no dollys and I had to drive 15 minutes to another location far out of the way and wait in another line. The whole ordeal delayed us by an hour. Not great.
SAMANTHA N