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shay c | Overall Experience- District of Columbia DC
- Washington
- 20002
Self Storage Units in Washington, DC, 20002
U-Haul Moving & Storage of Intown
(Two Blocks from the Rhode Island Metro Station, 5th and Rhode Island) Pay Your Storage Bill
Services at this Location:
Contact Us
2215 5th St NEWashington, DC 20002
(Two Blocks from the Rhode Island Metro Station, 5th and Rhode Island)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- 24-Hour Video Monitoring
- Electronically Controlled Access
- Indoor Storage: Twice the Protection and Security
- Drive-Up Loading and Unloading
- Ask About Our Automatic Credit-Card Payment Plan
- No Deposit or Admin Fee
- Free Online Account Management
- Make Your Payment Online!
- Audio Monitoring
- Move-In Trucks
- Free Use of Loading Carts
- Padlocks, Boxes, Packing Supplies
- SafeStor Protection
- Open 7 Days
- Clean - Dry - Secure
- Package Signing and Receiving
- Convenient Elevator Access
Promotions:
-
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation!
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $124.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $199.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
Small | 50 sq ft
-
Small
5' x 5' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $69.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $69.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 6' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $69.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 6' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 8' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 8' x 6'- Rate:
-
$79.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $79.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 6' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 6' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 6' x 6'- Rate:
-
$94.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 8' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 8' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
*Pole In Unit
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 8' x 6'- Rate:
-
$104.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $104.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6'- Rate:
-
$119.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $119.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $124.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium
5' x 12' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
5' x 12' x 6'- Rate:
-
$99.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
5' x 15' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $124.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
5' x 15' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $124.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 8' x 6'- Rate:
-
$134.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Climate
- Rate:
- $134.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
5' x 12' x 6'- Rate:
-
$149.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $149.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
5' x 12' x 6'- Rate:
-
$154.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
- Rate:
- $154.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 12' x 6'- Rate:
-
$169.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $169.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 6'- Rate:
-
$184.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $184.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 6'- Rate:
-
$194.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $194.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 12' x 6'- Rate:
-
$219.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $219.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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-
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-
Propane
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Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Elevator has been broken for weeks, and was inconvenient.
FRANCINE C | Overall Experience- Rating:
- 2.0
The lack of a working elevator is unacceptable for a storage facility renting units on an upper floor. The on-site movers were helpful but the lack of attention towards getting the elevator fixed is baffling. Also found small bugs infesting multiple boxes of my things.
ERIN M | Overall Experience- Rating:
- 1.0
Poor horrible unprofessional management. Disgraceful. Cynthia hardy and osman_shelenker!!! DO BETTER!!!
Brittney L | Overall Experience- Rating:
- 3.0
The elevator broke down in May when we moved in (randomly started working the following day) Moved out in August 2025 and learn that it’s been broke since we finished our move in May. Definitely not something I would recommend to my friends who live in DC and want to store stuff. Having to clime three flights of stairs is not fun. Great staff though!!!
JOHN W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Veronica O | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
mark j | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Jose R | Overall Experience- Rating:
- 2.0
No elevator and on 3rd floor. It was berth hott. Disgusting. Walking up 3 flights ridiculous. No credit issued for inconvenience.
keandra g | Overall Experience- Rating:
- 5.0
Cynthia was hands down the absolute best u-haul staff I have ever worked with. She went out of her way to make my move as smooth as possible and I could not be more grateful!!
Elena M | Overall Experience- Rating:
- 2.0
Elevator broken I had to go to 3rd floor. No AC working. Heard elevator has been down about 2 months. This was so horrible. You think besides having someone help move items. They would give you a discount on unit or something. It’s like no one knows or cares. Just taking the funds. It felt like a sauna in the bldg. now getting to front desk room they had full blown AC working. But no elevator this was the worse experience ever. I had no choice at this time to use unit. Unbelievable
KEANDRA G | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
BRAVEN B | Overall Experience- Rating:
- 1.0
The elevator was broken, which we were not told prior to arrival despite the fact that we made the storage reservation months in advance. We were told upon arrival with a full box truck of things to store that our unit was on the 3rd floor, with no working elevator and to just carry our furniture and belongings up 3 flights of stairs. Staff offered no alternatives or empathy to the situation or option to rebook at a different location, leading us to sit on hold with customer service for an hour to find an alternative, adding hours to our moving process. The fact that we were not notified at all about the elevator outage or offered an alternative location or 1st floor option prior to our arrival at all is extremely unprofessional and terrible customer service.
Sara M | Overall Experience- Rating:
- 3.0
The day of move out, 7/26/2025. THE ELEVATORS were OUT!!! My son had to carry his items from the second floor. Unexceptable!!!
Daryl T | Overall Experience- Rating:
- 4.0
I had an issue with my rental vehicle pick up but I am grateful after several phone calls it was sent to another location to receive a vehicle.
Taschet W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JILLIAN M | Overall Experience- Rating:
- 1.0
This storage facility has NO functioning elevators and is thus unusable. Furthermore the “movers” who would replace the elevators do not work on Sundays and take vacation during the busiest moving season of the year in July. Not only this but, none of this information is displayed BEFORE booking a unit, leading to lost time and bad planning.
Godefroy V | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KAREN M | First Impressions- Rating:
- 5.0
I like being able to access my unit at anytime.
Keith J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kya H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
INDIA M | Overall Experience- Rating:
- 5.0
I just don’t like the 🐁 boxes in the unit and I don’t like the size structure. But I really loved the staff and I can work with people like them
CYNTHIA M | First Impressions- Rating:
- 5.0
Great
ANGELA H | First Impressions- Rating:
- 1.0
Staff was rude. Only 1 person working the front desk despite moving season being in peak season. Staff unhelpful and unwilling to go above and beyond. Self storage elevators out of service. No restroom bc “someone walked away with the key”. I’d rather travel to Iran than visit this location again.
Nicholas W | Overall Experience- Rating:
- 5.0
Great customer service thank you !
Julie D | Overall Experience