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roman d | Overall ExperienceSelf Storage Units in Winnipeg, MB, R3J1J9
U-Haul Moving & Storage at Century St
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- 4.0 Average Customer Rating
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Had an issue during move in, attempted to resolve with manager on many occasions who screened my calls and would not return emails. Issue was never resolved during my 2 year rental. Really unprofessional. Would avoid this location
Jorden A | Overall ExperienceOutstanding customer service from Mrs. Elizabeth Ong. She showed us the storage units and help us sort through all the choices. She gave us clear instructions on how to access the facility and explained the security system perfectly, leaving us with no questions at all. Highly professional and helpful.
Marcos D | First ImpressionsRats and mice popped on my furniture and we got bed bugs from the place other than that it was whatever
Nick C | Overall ExperienceI was one day late and I had to pay for the whole month which it was empty
khalid r | Overall ExperienceReally appreciated your staff calling a locksmith to come and break the lock on my storage unit! Issue with key for the lock.
NIERA M | Overall ExperienceI received the best service on the planet at this location
alexis r | First ImpressionsI have never ever had such great service anywhere... EVER!
alexis r | Overall ExperienceExtremely disappointed with my experience at this location. We rented a storage unit here during a family move, and upon moving out, we discovered a mice nest inside our sofa. Because of the damage and hygiene concerns, we had to throw the sofa away entirely. To make matters worse, the staff was incredibly difficult to deal with. The lady at the front was rude and seemed to be looking for a conflict at every turn. When I brought up these issues and mentioned writing a review, the manager actually threatened me with a "breach of contract," though he couldn't explain how a review constitutes a breach. It felt like a clear attempt at intimidation to cover up poor facility maintenance and service. Avoid this location if you value your furniture or your sanity.
Olexandr O | Overall ExperienceStaff were very helpful and would highly recommend U-Haul to my family and friends Well I actually did already My friend is renting a locker now because I told her was a good place
TREVOR M | Overall ExperienceI took advantage of the free storage offer. I have now cleared out my unit, but I was given a lot of assistance in getting everything out of there. All the help was given with a smile. The Century location gets my highest rating. I will definitely recommend it, and all other UHAULS to my friends.
PATRICIA P | Overall ExperienceI just wanted to say that Ryan, the manager I believe his name is, was very helpful and I appreciate him very much in my experience at U-Haul!!
RENATA M | Overall ExperienceThanks
PATRICIA P | First Impressions