Customer did not leave a comment.
DONNA S.
Customer Reviews for Olympic Crown Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure there is at least a half a tank of gas in it so the customer won't have to go put gas in it before they can even start to use it.
CARMEN H.Everything went well Gentleman that worked there was super nice!
Tammy H.This wasn't Olympic Crown Storage's fault so this shouldn't be reflected on them at all. We booked to pick up in Rockwell, NC with an appliance dolly. I received an email stating that we needed to pick up in Salisbury which added about 20 miles to our trip that we would be charged for. We live in Rockwell so that's why we booked for that location. When we got to Olympic we were notified they did not have any appliance dollys. It would have been good if Uhaul would have notified us of this since we were moving a whole house! Olympic Crown Storage was awesome and did what they could to help even though the issue had nothing to do with them.
Jennifer C.I did not book this location, I was informed that my chosen location had not got the equipment I had booked as a result I had to make a 60 mile round trip to pick up the truck
Kevin D.Horrible experience at uhaul all around
Emily M.Very nice. My first time using Uhaul. Desk/check out individual very nice and helpful
Renee S.When dropping off after hours or on a day the location is closed better instructions on where to leave the equipment and which entrance to actually use for drop off
Luther H.Great people, great price!
ADAM B.I was charged a fuel fee. I picked up the truck with 1/4 tank of gas and was told to return ot with 1/4 tank, which I did. Bit was charged $135 for fuel I'm not responsible for! If this is the way they do business, I'll never use them again or ever recommend them. I intend to give them a bad Google review if this isnt rectified on Monday!
Cynthia B.This location was excellent. The staff members were very accommodating and gave us fast service.
Michael D.Everything is all good about this location and I would recommend and the people who manager this site are great.
JAMES R.This location seemed helpful and wholesome but my moving date was moved a day back due to my lender messing up causing me to need the uhaul another day. I called and informed them of the situation they acknowledged and said okay yet the day of even though I called they continuously called my mother and sister who was the licensed driver since I'm a disabled veteran about forgetting our conversation and asking when is it coming back until finally working with us at the end of the move.
Tamesha G.Thanks for the friendly and professional customer service! The experience was easy and effortless!
SHENEQA I.Truck was sticky from a spilled soft drink and had dirty pantys and a maxi pad in the passenger side door.
JASON O.When we arrived to drop the trailer they were closed for lunch. But they did reopen at 1:00 as advertised. The 45 minute wait threw us off schedule but was not a major inconvenience.
MICHAEL D.The truck was nice and clean had plenty of room to move my stuff all in all it was a great experience and it wasn't very expensive
CONNIE J.Quick in/out/ return.
HUGH M.The trailer leaked on the right side. We went through some rain showers and the right side leaks.
KEITH M.Always efficient, courteous and dependable. The equipment is always dependable. Renting from Olympic is like having friends.
ERIC Z.The gas was not at a half tank it was at a quarter tank beside tht everything was good I couldn't put it on the app y'all sent I was out of data
JESSE Y.Facility was great, staff was friendly and professional. However the cab of the rental obviously had a previous renter smoking in it. The cigarette smell was so bad it irritated my passenger's asthma the entire trip.
Casey B.Great friendly service!
Judy W.I returned the truck with more gas than I started with when I picked it up... and he still charged me an extra $11.00
Wendy D.I rented a 10 foot truck on a day it rained the majority of the time I had it and one of the windshield wipers would not work seems like they would notice something that obvious before renting to someone
JOSHUA P.Nothing!! They are always great to work with!!
LAURA W.The man was very nice and even took his time to answer all my questions even though it was closing time
Loretta M.Great people to deal with! Excellent service!!
THOMAS G.Good attention
JOSE J.GPS sent me to back gate..not office. Staff was very informative and nice.. process was easy.
KENNETH C.Rented from here several times. Always had a positive experience.
BILLY M.The trailer's right side lights were not operable. The location closed for lunch, which I was not aware, and upon my arrival I had to wait for 20 mins for them to reopen.
AMY T.Helpful but over charged us.
FLOYD M.