They flat out LIED ABOUT MY MILEAGEJANTANNIA T.
7 Beverages N More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kennesha P.
Customer did not leave a comment.Daniella G.
I would not recommend uhaul service to anyoneKenishia J.
The location is not a direct U-Haul office. The person who provided the service had poor knowledge of my booking. He gave me his phone to talk to someone else, she was not able to resolved my problem. They didn't have an appliance dolly and couldn't referred me to someone else to solve it. In comparison the guy that helped me in DeSoto had great attitude, trying to compensate all the disservice I was exposed after driving from one location to other, trying to get the unit I booked several days in advance.adriana R.
Took back vehicle clean was charged a fee also turned within 24hours and was charged for 48 hours. Would like refund mail to my address.LUIS S.
Customer did not leave a comment.Latania L.
Well the guy didn't take my email address to send me copy of paperwork. As well as when I drove off with the 20ft box truck it had almost less than a half a tank of fuel. Not satisfied at all with this location,jonathan W.
Customer did not leave a comment.brianna P.
Very helpful.Carol E.
The service was great. However, the online check in took longer than it would have taken to do it in person. Also, the website took a really long time to load, which delayed the entire process.Bobbi W.
Customer did not leave a comment.ladaizzah H.
Customer did not leave a comment.Melissa W.
They gave me a half full truck and lied saying it was full! I waited for 2+ hours because they didn't know what they where doing!Brian M.
I feel that if you are going to operate a business, it should look and feel like a business. My impression of this place was not what I expected for a u-haul business.Gloristine S.
Customer did not leave a comment.Tracei R.
Have agents know what they are doing I reserved a 10 ft truck but charged 300.95 for a 20ft truck after I was told my truck was 164.00 on top of all that won't get my money back for God Knows How Long and the drop off took forever beings the genius agent entered everything under a 20ft truck that didn't match the 10ft I was in guy never asked for my license or nothing .ALL IN ALL HORRIBLE EXPERIENCE AND I BELIEVE MY LAST WITH UHAUL IF I COULD ID GIVE A - 1? SeriouslyAnita P.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Marisha H.
Nothing well donemable T.
Locations.. Although I do not live in this neighbor.. I was out of my comfort zone. But the service n attention I received..was more than I expected! Great job...the clerk was busy, yet he was able to multi task. He took care of his constant flow of customers...and took care of the rental process as well. Great Job!!James W.
Customer service is horrible. The wait time is one hour and a half. And the drop off was ridiculous, I had to wait till all the customers where helped before I could drop off. I was so frustrated, my husband was very upset at the poor customer service provided.Jessica S.
Calling to confirmed the rental that the location should answer phone. Having the person that is checking the rental attend to the customer making and make should it done on a timely manner.Cheryl J.
Customer did not leave a comment.Melissa D.
Customer did not leave a comment.Terrance H.
Enable Customers to take pictures of damage and mileage using there cell phone. Keeps everyone honest. Authorized dealer isn't always correct.Corie R.
We ordered 5 medium sized boxes and we did not receive those boxes.Shane M.
This place is filthy and dangerous, I did Not get what I reserved And tried to get it fixed left without getting everything I was Supposed to and you still charged my cardFrancis C.
The first and last time I ever set foot at that location again. It was in a real bad part of town and the guy had no clue on what to do with the truck. Asking if he had to return a deposit which technically i could had lied and said yes but I didn't. I recommend U Haul to close business in that location not good for business.Luis M.
Customer did not leave a comment.Lynera W.
Nothing they are good to Me sandygovanSandy G.
It was a drug environment ran company. As I was standing in the store waiting forever for the associate to realize what he was doing 2 different people walked in asking for drugs. They were told to come back in a hour. I was very uncomfortable while waiting. I know for a fact uhaul wouldn't approve of that.dollie P.
1. They were confused about my order, having to wait about 15 minutes for them to get my order cleared up. 2. I don't think a convenience store, with a lot of customer traffic, is a good place for UHall. 3. It is a dangerous place to pull into to park the truck having a very small parking lot filled mostly with convenience store customers.richard S.
Customer did not leave a comment.rodney O.
Customer did not leave a comment.ladonnava H.
They set up my rental for the best for what I was looking forDenise A.
Customer did not leave a comment.Yalonda M.
The 1st Uhaul I picked up from forgot my folly and marked the gas up on truck rental. I notified them of both issues but my acct never was notate. The drop off location was able to fix issue after being told by pick up location CS that they would contact them, which in the hour I was at drop off location no contact was made to me nor drop off location from pick up location. I use Uhaul frequently and would have liked a better experienceTamara H.
Customer did not leave a comment.SAMORA C.
Customer did not leave a comment.ZEZETTE M.