Frustrated that the size truck I reserved was not available, despite my repeated checking to ensure I got the smallest truck. They act as if it's a perk to be issued a bigger truck, one that is harder to maneuver and uses more gas. And on top of that, they hold you to the bare minimum of miles, and charge the just 6 over that. Insane. More of a U-Haul complaint than location issue.
Richard P
Customer Reviews for 7 Day Jr
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleasant.
Gary HEasier parking options would be great, small lot
Lauren MI was charged for a fuel fee even though I fully replaced my used fuel. This needs to be figured out for future customers.
Amber KThe physical location being close to UVA campus is fantastic. It being inside a convenient store threw me off when we arrived and made be a bit unsure that we were at the correct location. However, the person who assisted us was incredibly nice and helpful and made the entire process smooth and easy!
CYNTHIA S