Customer Reviews for Almands Mini Storage
(U-Haul Neighborhood Dealer)

852 reviews

1015 E Denman Ave   Lufkin, TX 75901
(S of Chestnut #A)

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

1015 E Denman Ave
Lufkin, TX 75901
(S of Chestnut #A)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Ron B. 
Rating:
5.0

Miss Tammy is super nice and helpful, she had everything ready for me right on schedule

Mark M. 
Rating:
5.0

Miss Tammy has wonderful customer service.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
5.0

Very friendly and helpful at drop off location. Highly recommend the drop off location

James E. 
Rating:
5.0

Customer did not leave a comment.

Stacey L. 
Rating:
5.0

Customer did not leave a comment.

Mandy T. 
Rating:
4.0

No issues with drop off

Jason M. 
Rating:
5.0

Probably the best UHaul experience I've ever had. Clerk was extremely helpful and efficient.

Lonnie H. 
Rating:
5.0

Customer did not leave a comment.

KRISTIN S. 
Rating:
5.0

Customer did not leave a comment.

LaDaijiah L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Excellent customer service!!!

JAMES D. 
Rating:
5.0

Well done!

THOMAS O. 
Rating:
5.0

Customer did not leave a comment.

Randall P. 
Rating:
5.0

Everything was great. Will definitely use again!!!

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

KENNETH RAY C. 
Rating:
5.0

The phone app because I had a u haul already suppose to be picked up at r and h housing but it would not let me so I wasted an 1.5 hour trying to get it.Then I swap it over to almonds and finally got one.

James D. 
Rating:
5.0

Less phone contacts that have to answer before approval of rental.

Robert M. 
Rating:
1.0

This truck stop on me and I had to get a refund

HILLIARY C. 
Rating:
4.0

Customer did not leave a comment.

rex L. 
Rating:
3.0

Customer did not leave a comment.

REX L. 
Rating:
4.0

Customer did not leave a comment.

arnold M. 
Rating:
3.0

Customer did not leave a comment.

RAYMOND R. 
Rating:
5.0

Customer did not leave a comment.

Don T. 
Rating:
4.0

Great service and a wonderful price

NORD B. 
Rating:
5.0

Quick, very polite, back on the road quickly.

JAMES B. 
Rating:
5.0

Always a pleasure to deal with this location

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Very personable owner who has my trailer ready to go before I got there. She called me earlier in the morning to check on my plan.

DAVID E. 
Rating:
5.0

Wear on the outside of the front tires needs to be looked at. For a 20 ft. truck it may seem excessive getting four dozen moving blankets, but we used almost all of them. What is also needed are a lot of ratcheting straps.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

TONYA F. 
Rating:
5.0

Customer did not leave a comment.

TAMMY A. 
Rating:
5.0

Customer did not leave a comment.

LEONARD P. 
Rating:
5.0

Nothing needed here. Great place

Jeffrey H. 
Rating:
5.0

Everything was fine

VINOD J. 
Rating:
5.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Customer did not leave a comment.

Regina H. 
Rating:
5.0

Customer did not leave a comment.

Rhinda C. 
Rating:
5.0

Customer did not leave a comment.

Diana A. 
Rating:
5.0

Customer did not leave a comment.

TROY F. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA P. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
4.0

Customer did not leave a comment.

Raina B. 
Rating:
5.0

best experiwnce with uhal

SERGIO B. 
Rating:
5.0

I paid online for an extra day and had to pay a third time at drop off because the agent wasn't able to see where I had already paid although I showed her I still had to pay!

Tameika B. 
Rating:
5.0

The Young Lady that helped me was super nice

REGINALD T. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

I tried to do the online return got a. "Site cannot be reached msg. 3 times. Finally had to leave, 94 in the shade. Do not think i should be charged a 20 dollar convienence fee.

LENOX B. 
Rating:
4.0

Customer did not leave a comment.

yolanda P. 
Rating:
5.0

Customer did not leave a comment.

Tristan H. 
Rating:
5.0

Customer did not leave a comment.

Colton T. 
Rating:
5.0

Customer did not leave a comment.

Derek C. 
Rating:
5.0

Customer did not leave a comment.

Austin Z. 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Great lady! Helpful and down to earth!

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

EDDY M. 
Rating:
3.0

Customer did not leave a comment.

Valerie J. 
Rating:
5.0

Tammy was excellent, she helped resolve my moving issues and was extremely wonderful to work with.

STEPHEN Y. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

TINA E. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

The return was very easy. Very nice and helpful lady

MARTHA U. 
Rating:
5.0

Staff at both locations were very friendly and helpful but the online features for equipment return were very user friendly and would not work as advertised

Philip A. 
Rating:
5.0

Tammy was awesome! She was so helpful and polite. I highly recommend using her for all of your moving needs!!

BARRY C. 
Rating:
5.0

Customer did not leave a comment.

Bret B. 
Rating:
5.0

I absolutely loved Dolly! Her customer service is superb and she is extremely nice! I called a week or two prior to get a price on the uhaul because I told her I was in the process of moving and when I called back, I was in the system! I booked a one way and she found a location 0.5 miles from my house! This was the best U-haul experience ever!

ALEXIS R. 
Rating:
5.0

Customer did not leave a comment.

CODY A. 
Rating:
5.0

Nice lady took my complaints and understood my situation. Helped with the return process

SAMUEL W. 
Rating:
5.0

Customer did not leave a comment.

COMILLA L. 
Rating:
5.0

When i put my card on file to be charged I agreed to $60 dollar deposit on $35 bill.. uhaul charged $72, with no explanation, then when I turned trailer in only refunded 12 of deposit. There were no issues with trailer and I want my refund.

COMILLA L. 
Rating:
4.0

Customer did not leave a comment.

Darien S. 
Rating:
5.0

Very very efficient! Would definitely recommend Almands U-Haul. Best one in Lufkin

SUE M. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Mrs. Almand was extremely helpful and friendly. My wife and I have rented trucks and trailers from her before and she has always done an excellent job. My wife and I would recommend our friends to her anytime they need to rent a u haul truck and/or trailer whenever they need one.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

Ethan F. 
Rating:
5.0

Amazing

Irma P. 
Rating:
4.0

Check tire pressure on equipment.

Alan B. 
Rating:
5.0

Smooth transaction, couldn't ask for better service! I will definitely use the same location again.

Ryan L. 
Rating:
5.0

The truck was clean and in good mechanical condition. I saw no need for changing any thing. The owner at the store was very helpful and friendly. This was my first time to use U-haul.

PATSY M. 
Rating:
5.0

Customer did not leave a comment.

DEAN P. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Tammy is super nice and friendly. She took great care of us

mark M. 
Rating:
5.0

Customer did not leave a comment.

BENNYE T. 
Rating:
5.0

Great and friendly customer service.

Jalreel H. 
Rating:
1.0

Use your own people to rent and manage your trucks. No smart phone check in. In this world of technology you can NOT place a price on HUMAN interaction and assistance.

Shelly J. 
Rating:
5.0

I received perfect service, no improvement needed.

Leta R. 
Rating:
5.0

Customer did not leave a comment.

BILL H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Dekedria W. 
Rating:
5.0

Almand's opened up for me to pick up my truck, because other location closed due to hurricane. Would definitely recommend Almand's!!!!

William Robert H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
3.0

Truck was delivered with 1/4 tank of gas. That makes me have to guess at destination how much to add. I wound up guessing too high, so Uhaul gets free gas on my account. Fill it up all the way before delivery, and I'll fill it up all the way before I return it. That way we are even.

Brian M. 
Rating:
5.0

No improvements needed, great experience !

Shawn S. 
Rating:
5.0

Customer did not leave a comment.

DONNA M. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL E. 
Rating:
5.0

Customer did not leave a comment.

Darrell S. 
No reviews have been submitted for this location.

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