Customer Reviews for Athlone Convenience Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Athlone Convenience Store

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Thomas K. on

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Service was great and the people who I dealt with where very professional.

Krishna Jai L. on

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Customer did not leave a comment.

Tessaye Sime D. on

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Randolph Lee H. on

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??????????recommended

Mavis S. on

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The RESERVATION I made was for 8:00 A.M., but when I drove to this location, there was no one there, the store was closed, even though I had waited until 8:10 A.M., I tried phoning before I left this location and was NOT able to even leave a message because their voicemail box was full - Really?! By the way, the hours of operation for this location state they are open M-F at 7:45 A.M. Because the store wasn't open by even 8:10 A.M. I drove all the way home to phone the 1-800 number for U-haul customer service, but before doing so, decided to TRY to call this location once more. At 8:25 someone answered the phone to let me know that yes, they were now there! Now I had to drive back there yet again. NOT impressed, Unreliable and NO I would NOT recommend this location to anyone and have already told coworkers and friends about the unacceptable lack of service. So You are aware, I also had to PAY $ and reserve a time slot for the building/elevator access I was moving into and this took 1/2 hour off the time slot I had to pay for moving, time I NEEDED. Not to mention, other people took time off from work to help me move which also inconvenienced them. NOT impressed with the casual attitude of this location one little bit!

Tyler H. on

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Customer did not leave a comment.

SUSAN C. on

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Great staff that was fast and efficient. Would DEFINITELY use them again

Tyler Steven P. on

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Friendly and fast service.

Quillan L. on

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Customer did not leave a comment.

ali Maslah a. on

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Very quick service. In and out in 5 min

Jaime J P. on

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Kamal A. on

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Zwelitsha W. on

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Zwelitsha W. on

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Vicki Maryse G. on

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I would recommended this location to others

marcus s. on

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Great service

Frances Denise G. on

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Booking with uhaul is unreliable and unorganized. First experience, the pod was suppose to be delivered to our house and it didn’t arrive. Second experience, I booked a van at a specific location and upon arrival it, wasn’t there. The sales clerk had to search for a van a different location.

Alvin V. on

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Helpful and friendly staff

JUSTIN N. on

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Designated area so customer knows where to drop the equipment off.

ochang o. on

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Customer did not leave a comment.

Melanie Marie P. on

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Small uhaul sign in window of store. If we didn’t notice the truck in the parking lot we would have missed it.

James David S. on

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colin m. on

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as in all equipment for U-haul it is not maintained very well... every time a piece of equipment is returned it should be gone through thoroughly to make sure everything is up to par and working properly. This is meant for all locations in North America. the gentlemen that helped me at the Athlone location was very helpful and polite... i will definitely deal with him again,,, thank you .

Lorelei B. on

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Creighton Alan M. on

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Leslie P. on

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Friendly and helpful

Stefanie M. on

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The individual was uncooperative and belittling. The store smelled of rodent feces and incense.

rick g. on

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Better hours of operation

Madison V. on

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The man who helped us was very incompetent and didn't seem to understand what was going on. Did not help us in regards to getting it hitched on or making sure everything was attached right or anything. I was very unhappy with the over all experience at that location. The lights on the tow dolly also did not work and that was very frustrating as well as that was the only stock.

Kara Rachelle B. on

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The gentleman at Athlone was helpful, friendly, and went above and beyond to make this extremely easy and efficient for me on what could have been a stressful moving day. Can't say enough good things!

Maciej W. on

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Farhad P. on

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The estate of Ma K. on

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Nelson A. on

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the estimated litres to fill up were not accurate, I overfilled when the vehicle was returned and unfortunately there is no option to get some of that money back.