Customer Reviews for AuSable Motors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AuSable Motors

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rebbecca R. on

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Paige M. on

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Rob G. on

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While trying to rent a 26' truck, dealing with UHaul direct said the closest I could get it was Plattsburgh, NY. When I inquired with Ausable Motors, they said they could do it. That saved me 80 miles!! Ausable Motors gave great service!

Jim D. on

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Eric W. on

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Gary L. on

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Tricia C. on

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gary M. on

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Scott P. on

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Nothing. Dealer was awesome.

Mannette G. on

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Ted M. on

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Nothing U-Haul can do. The vendor is in the process of consolidating his operations so future customers won’t have to complete the paperwork at one location and pick up the vehicle at another location miles away.

Jacob D. on

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Alan R. on

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No one there to talk to. No drop box. Have to leave keys and contract in unlocked truck. Took picture of odometer, gas fill, and contract for my records.

Bea M. on

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Dropped off vehicle when they were closed. Address on contract was put into Google Maps; it landed us a couple of miles off. But we found it.

Wesley L. on

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In Au Sable, NY we reserved a u-haul. There were dentures & vasaline left in the glove compartment which we found after we left. When I paid for the uhaul, I paid $70 over and he didn't give me change back. We reserved a 15foot & they gave us a 10foot, we didn't realize this until we got off the lot and opened the back. Our original location didn't have a 15 foot available so we had to go 25 miles out of town to get the one we reserved and to not have that one and take more money is ridiculous, I won't suggest to any of my friends to go there.

mike W. on

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John Roy is the best