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David P.
Customer Reviews for Boulder Junction Laundromat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Allow me to pick up my reservation at my preferred location not a 40 mile round trip out of my way
Carl K.The drop off in Boulder Junction is so easy! Right by the gas station and the owner is super friendly and helpful.
Douglas G.In reality, not a thing. Owner was very accommodating and went above and beyond.
THOMAS P RAPP R.I had to delay one day for snow reasons.. but I was able to keep the trailer for another day
kurt L.Dave was the best to work with!
Sally K.The whole customer service experience was fantastic. Dave is very accommodating & does a great job!
paula M.I have no issues with the location, however I requested a U-Haul truck in Minocqua, Wi and was called by (and returned a call to) a routing rep that asked if I would drive to Boulder Junction to pick up a truck if mileage wouldn't be charged to me, I agreed since I wasn't in a hurry. I was charged for mileage after driving roughly 40 miles that I didn't need to in order to save U-Haul a trip. I can honestly say that I am thinking about issuing a chargeback for the first time in my life. I really hope this is corrected shortly.
Stephanie S.Friendly service
Robert S.Extremely customer focused! Great service and easy process. Truck well maintained.
JULIE E.Super easy drop-off
Blaise N.Clean, open front yard, nobody on staff though. Dont bother with app, just call U-Haul Support, they need to walk you through it, app sucks!
JOHN T.The drop off procedure on phone was new to me and was a bit frustrating ( because I am an old f_rt )
DANIEL W.No personal. On duty had to take trailer off my truck. Did not appreciate that
Joseph N.Dave Henson does an excellent job of meeting the customers as they check out the equipment and expedites the process.
Ken H.Awesome
JAMES B.David at the Boulder Junction location was exceptionally helpful from start to finish including calling me the morning of pickup. I also appreciate getting the texts to facilitate the process and someone also left a phone message days before the rental to confirm and let me know what time I could pick up the trailer. I will use U-Haul again.
Lloyd G.People at the vast majority of sites are very friendly and helpful.
JOSEPH S.Gentleman who handled the rental was wonderful.
Jeffrey H.Not a thing, honestly. Everything was perfect. The gentleman running the Boulder Junction site was very helpful and perfectly pleasant to work with. Couldn't have had a better experience!
Guinness B.The gentleman staffing the location was very helpful. After checking that the car tow dolly he had was malfunctioning, he worked to find us another right away.
KEVIN A.David''s personal Moro is to put the customer first and he delivers!
ROBERT R.Was lucky to have one at the location I was up north .. Anyone that does anything in northern Wisconsin knows you usually have too drive an hour or more to get anywhere David was very accommodating
Dan J.Cant suggest any other than continue on with what you ate currently doing
Stanley K.Although rental was initiated electronically, I would like to see the process streamlined even more.
Richard G.Boulder junction was the perfect location for our needs. Very easy transaction and great communication with David, the owner.
WILLIAM H.Nothing
TIMOTHY K.David was exceptionally helpful and made our rental process trouble free. He was organized, extremely accommodating with our schedule and so kind. He went above and beyond assisting us to assure our pick up, and drop off in a different city was perfectly coordinated. I would recommend the Boulder Junction location to anyone with rental needs. Thank you for a wonderful experience- all went really well. Much appreciated!!
Todd R.Dave is a great person to do business with
William D.David was great. It was an easy deal and a good experience.
james M.Not much more excellent service all around.
WILLIAM O.No one present. A laundromat. Been my drop off location twice now. No issues.
Thomas D.Dave was great and saved the day by being open on Sunday.
Garry W.David was very helpful.
CHARLES K.No personnel present and no instructions on where to park the trailer. I just found a spot and took a few pics and called uhaul to let them know I dropped the trailer.
Thomas D.The confirmation was 95th , that morning it was still 95. You switched it on us. Put us over the miles.
Charles M.they need to be open past 3:30 pm on a Friday. this is the only U-haul location for 25+ miles
Roger B.Prices were outrageous
Randy O.The business we used to rent our uhaul trailer through, was extremely friendly and accommodating. Would highly recommend there services. Betsy Davis
MONTE D.David is an excellent businessman and did a great job throughout the rental experience...he ensured the trailer was clean and in great working order. I clearly will utilize this terrific service in our northern home area in the future. A very pleasant experience—thanks.
David S.extremely helpful, pleasure to work with
NICHOLAS T.The trailer had to be returned for a different one because it had a bad wheel.
TODD G.I don't think you could change anything. Dave did A great job accommodating to my needs.
Thomas D.Dave was a pleasure to deal with. Very professional, courteous and helpful.
Kurt A.