Customer Reviews for Boulder Junction Laundromat
(U-Haul Neighborhood Dealer)

119 reviews

5434 Park St   Boulder Junction, WI 54512

(715) 385-2230

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(715) 385-2230

5434 Park St
Boulder Junction, WI 54512

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: 8 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

Haley H. 
Rating:
3.0

Allow me to pick up my reservation at my preferred location not a 40 mile round trip out of my way

Carl K. 
Rating:
5.0

The drop off in Boulder Junction is so easy! Right by the gas station and the owner is super friendly and helpful.

Douglas G. 
Rating:
5.0

In reality, not a thing. Owner was very accommodating and went above and beyond.

THOMAS P RAPP R. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

I had to delay one day for snow reasons.. but I was able to keep the trailer for another day

kurt L. 
Rating:
5.0

Customer did not leave a comment.

ALLISON S. 
Rating:
5.0

Dave was the best to work with!

Sally K. 
Rating:
5.0

The whole customer service experience was fantastic. Dave is very accommodating & does a great job!

paula M. 
Rating:
3.0

I have no issues with the location, however I requested a U-Haul truck in Minocqua, Wi and was called by (and returned a call to) a routing rep that asked if I would drive to Boulder Junction to pick up a truck if mileage wouldn't be charged to me, I agreed since I wasn't in a hurry. I was charged for mileage after driving roughly 40 miles that I didn't need to in order to save U-Haul a trip. I can honestly say that I am thinking about issuing a chargeback for the first time in my life. I really hope this is corrected shortly.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Patti B. 
Rating:
5.0

Friendly service

Robert S. 
Rating:
5.0

Extremely customer focused! Great service and easy process. Truck well maintained.

JULIE E. 
Rating:
5.0

Super easy drop-off

Blaise N. 
Rating:
5.0

Clean, open front yard, nobody on staff though. Dont bother with app, just call U-Haul Support, they need to walk you through it, app sucks!

JOHN T. 
Rating:
5.0

The drop off procedure on phone was new to me and was a bit frustrating ( because I am an old f_rt )

DANIEL W. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
3.0

No personal. On duty had to take trailer off my truck. Did not appreciate that

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

EDWARD W. 
Rating:
5.0

Dave Henson does an excellent job of meeting the customers as they check out the equipment and expedites the process.

Ken H. 
Rating:
4.0

Customer did not leave a comment.

kEITH S. 
Rating:
5.0

Awesome

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Tom K. 
Rating:
3.0

Customer did not leave a comment.

Terry H. 
Rating:
5.0

David at the Boulder Junction location was exceptionally helpful from start to finish including calling me the morning of pickup. I also appreciate getting the texts to facilitate the process and someone also left a phone message days before the rental to confirm and let me know what time I could pick up the trailer. I will use U-Haul again.

Lloyd G. 
Rating:
5.0

People at the vast majority of sites are very friendly and helpful.

JOSEPH S. 
Rating:
5.0

Gentleman who handled the rental was wonderful.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Titus P. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

randy V. 
Rating:
5.0

Not a thing, honestly. Everything was perfect. The gentleman running the Boulder Junction site was very helpful and perfectly pleasant to work with. Couldn't have had a better experience!

Guinness B. 
Rating:
5.0

Customer did not leave a comment.

ALLEN B. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

The gentleman staffing the location was very helpful. After checking that the car tow dolly he had was malfunctioning, he worked to find us another right away.

KEVIN A. 
Rating:
5.0

Customer did not leave a comment.

Clayton C. 
Rating:
5.0

David''s personal Moro is to put the customer first and he delivers!

ROBERT R. 
Rating:
5.0

Was lucky to have one at the location I was up north .. Anyone that does anything in northern Wisconsin knows you usually have too drive an hour or more to get anywhere David was very accommodating

Dan J. 
Rating:
5.0

Cant suggest any other than continue on with what you ate currently doing

Stanley K. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH B. 
Rating:
4.0

Customer did not leave a comment.

PAUL H. 
Rating:
4.0

Although rental was initiated electronically, I would like to see the process streamlined even more.

Richard G. 
Rating:
5.0

Boulder junction was the perfect location for our needs. Very easy transaction and great communication with David, the owner.

WILLIAM H. 
Rating:
5.0

Nothing

TIMOTHY K. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

David was exceptionally helpful and made our rental process trouble free. He was organized, extremely accommodating with our schedule and so kind. He went above and beyond assisting us to assure our pick up, and drop off in a different city was perfectly coordinated. I would recommend the Boulder Junction location to anyone with rental needs. Thank you for a wonderful experience- all went really well. Much appreciated!!

Todd R. 
Rating:
5.0

Dave is a great person to do business with

William D. 
Rating:
5.0

David was great. It was an easy deal and a good experience.

james M. 
Rating:
5.0

Not much more excellent service all around.

WILLIAM O. 
Rating:
3.0

No one present. A laundromat. Been my drop off location twice now. No issues.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Miles D. 
Rating:
5.0

Customer did not leave a comment.

DONALD D. 
Rating:
4.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Dave was great and saved the day by being open on Sunday.

Garry W. 
Rating:
5.0

Customer did not leave a comment.

Alexander D. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

David was very helpful.

CHARLES K. 
Rating:
3.0

No personnel present and no instructions on where to park the trailer. I just found a spot and took a few pics and called uhaul to let them know I dropped the trailer.

Thomas D. 
Rating:
5.0

The confirmation was 95th , that morning it was still 95. You switched it on us. Put us over the miles.

Charles M. 
Rating:
3.0

Customer did not leave a comment.

Todd D. 
Rating:
3.0

they need to be open past 3:30 pm on a Friday. this is the only U-haul location for 25+ miles

Roger B. 
Rating:
4.0

Prices were outrageous

Randy O. 
Rating:
5.0

Customer did not leave a comment.

Albert C. 
Rating:
5.0

Customer did not leave a comment.

Dan G. 
Rating:
5.0

Customer did not leave a comment.

albert H. 
Rating:
4.0

Customer did not leave a comment.

Lynn J. 
Rating:
5.0

Customer did not leave a comment.

kelly L. 
Rating:
3.0

Customer did not leave a comment.

Bradley M. 
Rating:
5.0

Customer did not leave a comment.

Karen K. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

Anne H. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

kurt B. 
Rating:
5.0

Customer did not leave a comment.

Wayne L. 
Rating:
5.0

The business we used to rent our uhaul trailer through, was extremely friendly and accommodating. Would highly recommend there services. Betsy Davis

MONTE D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Finn R. 
Rating:
4.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Kurt B. 
Rating:
3.0

Customer did not leave a comment.

DIANE O. 
Rating:
5.0

Customer did not leave a comment.

Roberta M. 
Rating:
5.0

David is an excellent businessman and did a great job throughout the rental experience...he ensured the trailer was clean and in great working order. I clearly will utilize this terrific service in our northern home area in the future. A very pleasant experience—thanks.

David S. 
Rating:
5.0

extremely helpful, pleasure to work with

NICHOLAS T. 
Rating:
5.0

The trailer had to be returned for a different one because it had a bad wheel.

TODD G. 
Rating:
3.0

Customer did not leave a comment.

David P. 
Rating:
5.0

I don't think you could change anything. Dave did A great job accommodating to my needs.

Thomas D. 
Rating:
4.0

Customer did not leave a comment.

Brent P. 
Rating:
5.0

Dave was a pleasure to deal with. Very professional, courteous and helpful.

Kurt A. 
Rating:
5.0

Customer did not leave a comment.

patrick C. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
No reviews have been submitted for this location.

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