Reservation process was a challenge. Getting a firm booking date was our biggest challenge. Out of control of this location. Site was squeaky cleanSTEVEN N.
Customer Reviews for Bridger View Storage
(U-Haul Neighborhood Dealer)
Belgrade, MT 59714
(From Amsterdam Rd Head North To High K Street)
Services at this Location:
- Mon-Fri: 9 am - 2 pm
- Sat: 10 am - 2 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RICK C.
It was so nice to have our things close by, knowing it was safe at Bridger View. The staff was very helpful when we had questions.Gayle B. | Overall Experience
Customer did not leave a comment.ADDIE JEANNE K.
Customer did not leave a comment.RYAN KEITH F.
Clean the truck so the windshield can be seen out of. A poor way to start a business relationship. I reserved this 20' truck a MONTH in advance at the N. 7th location in Bozeman only to be sent on a wild goose chase out in Belgrade. A very poor start.Jon G.
Customer did not leave a comment.RICHARD R.
The hours indicate it is open until 5pm but it is actually only open until 2pm. The website link did not work so I couldn't check my vehicle in for return online. The staff was very helpful the next day to check it in without the additional charge.RODNEY N.
The two dollies that were ordered were not in the truck & had to drive to another location for pick up. After loading the truck we had to go to Bozeman location on 7th for them to hook up car as the straps were jammed - one of the chains during our trip broke - a big liability - when dropped off we were told they couldn't help us for compensation & still awaiting a call back from Uhaul to discuss this matter.beth P.
Tried to drop the truck off after hours, but waited on hold for half an hour and gave up. Called the person at Bridgerview stotage the next day and they said they were only open 10-2. We showed up at noon to see the person locking up and leaving for the day. She did take the key and said she would check it in tomorrow morning.PAUL L.
22 hrs of driving, 1400 milesâ€¦and no cruise control in the vehicle. Whoever specs your vehicles is an asshole.Jonathan B.
This wasn't a reflection of the location but I didn't receive the email for my truck pick up so I was on hold for over an hour waiting for customer, which I never heard back from - I used the messaging feature and thankfully had it taken care of but still waited an hour for help.Katie L.
Uhaul sucksBRODY B.
Did not have the size truck we reserved available so we needed to take a larger truck.Gerald W.
Again, uhaul needs to fix corporate. Even local personnel are frustrated with corporate offices being extremely unhelpful and disorganized.Edd G.
Customer did not leave a comment.DANNY I.
No problems - easy to find, equipment was available/ready, and staff was very nice and organized. I would recommend this satellite location here in Belgrade, MT.Michael W.
Keep doing what you are doing.JOSEPH P.
This location gave excellent customer service, however. I called (Friday) the Backyard Storage U-Haul phone number to make a reservation for Monday. They open at 9am. I asked to possibly pick up earlier because I had an appointment at 9am. I was told someone should be there about 8:30. Monday: The lady at Backyard Storage informed me that she was no longer a U-Haul dealer. She informed me that the High K Street U-Haul was the only one in Belgrade Mt. Once there, I called the number on the U-Haul office window. I was told that they would message someone that I was there waiting. This location opened up at 9am and let me in. Then they couldn't find my reservation. I searched for the email confirmation and discovered that the reservation was set up at Big Boy Toys in Four Corners MT. I ended up having to go through the whole process of getting a rental from the beginning. I was an hour and a half late for an appointment for my truck, which could not be completed because I was late. I had to return the rental and the mechanic is a week out.DON D.
We were told in person we could return moving truck to a different location with no charge and then received a charge in my credit card for 37 for turning it in another place . Wrongpamela P.
Customer did not leave a comment.Dean C.
Customer did not leave a comment.DARREN M.
Customer did not leave a comment.Mason W.
Customer did not leave a comment.KATHY P.
Customer did not leave a comment.Gregory S.
Have better signage so that you can be found easier.Susan A.
Customer did not leave a comment.Jay B.
Not sure how I ended up with this location because i have used another in the past in the same town. No one was present at the drop off site even though it was scheduled to be open. In addition, there was no explanation as to why no one was available. U-Haul needs to drop this location from its network.Paul W.
Customer did not leave a comment.Travis J.
Customer did not leave a comment.Jeff M.
Customer did not leave a comment.MATTHEW B.
Customer did not leave a comment.brittney R.
Excellent experience - professional, efficient check-in, clean and well maintained equipment.EMILY H.
Location has limited operating hours and I had to rush to pick up a trailer and then they wanted it back before my contracted time was up â€” however, I think that was an error on uHaul.com's side which I am addressing separately.Hanna B.
Not much! It's pretty good.Thomas N.
Customer did not leave a comment.Armand L.
The location is great the the people there are very helpful. RETURNING THE EQUIPMENT ONLINE WAS A NIGHTMARE! I was on time to return my equipment but U-Haul U-Haul couldn't find my location online after several tries and I was charged a service fee.Marilyn N.
Customer did not leave a comment.David E M.
Customer did not leave a comment.Timothy D.
Customer did not leave a comment.Tom G.
Customer did not leave a comment.Betty D.
Customer did not leave a comment.Don James R.
Customer did not leave a comment.Don R.
Customer did not leave a comment.Edward S.
Very nice people run this shop. I will always do my uhaul rentals with them if they have the inventory I need.Brook J.
Customer did not leave a comment.James A.
The dealer in Post Falls, Idaho, A to Z Rentals was a total Dick and charged me double the amount of what the rental should have been.Sim H.
Customer did not leave a comment.Mitch F.
Very good service, went the extra mile too see that my needs were mer!Jerry C.
Customer did not leave a comment.Karl W.
Customer did not leave a comment.Candace G.
Customer did not leave a comment.Tracy S.
Customer did not leave a comment.DEREK S.
Clerk was so helpful and professional. Got us on our way very quickly.Teresa F.
Customer did not leave a comment.ken P.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.JODY Q.
Customer did not leave a comment.mary E.
Customer did not leave a comment.Andrew P.
Very knowledgeable and helpful......Matthew S.
Customer did not leave a comment.Wyatt W.
Tires on tow dolly way out of balance shook my truck for 1400 milesralph M.
No signs telling you where to park, tight quarters, very small almost unnoticeable drop box and almost rude when I received a confirmation call a couple of days later of drop off. Will not go back here ever again or recommend!!kevin D.
Customer did not leave a comment.Todd L.
No one was manning the office, no one was answering the phones, there were other people waiting to be helped and there was no one to help them we all stood there and looked at each other. I hesitate to say this because I have a storage unit there and I'm very happy with my storage unit and do not wish to move, but the fact is the office was completely abandoned during business hours. The second location I contacted and dropped my trailer at was very helpful and has heard my story many times over from other people.Sherilyn H.
Customer did not leave a comment.shelly S.
Customer did not leave a comment.Valann V.
They do not open until 9 A.M. I told her we had to start earlier and she said 8: 30. I think UHaul should open at least at 7 A.M. Otherwise all went smoothly and truck was real good. Thank you. Joan O.joan O.
Had to call for assistance and they responded very promptly! And were friendly and helpful!randy C.
Customer did not leave a comment.ED H.
Great people at this location. They worked really hard for us calling UHAUL directly to meet our needs.James M.
very goodPAT R.
Customer did not leave a comment.Jason B.
Customer did not leave a comment.Judy M.
Customer did not leave a comment.Rhonda S.
Customer did not leave a comment.Renee R.
Customer did not leave a comment.Reuben S.
Customer did not leave a comment.Donna G.
Customer did not leave a comment.NATHAN C.
Customer did not leave a comment.CORKEY H.
Customer did not leave a comment.MICHAEL H.
Customer did not leave a comment.MICHAEL H.
Customer did not leave a comment.JEFFREY B.
It took twice as long as necessary to complete the rental process and get my truck. Combination of slow computer/server/page and inexperienced clerk.Michael P.