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TIM B. | Overall Experience
Customer Reviews for Bridger View Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The ladies at bridger view were attractive, friendly and helpful and i will spread the word
Louis C. | Overall ExperienceHave better signage so that you can be found easier.
Susan A.Some of the billing communications were confusing, but it all worked out. Thanks!
Dusti B. | Overall ExperienceNot sure how I ended up with this location because i have used another in the past in the same town. No one was present at the drop off site even though it was scheduled to be open. In addition, there was no explanation as to why no one was available. U-Haul needs to drop this location from its network.
Paul W.Open 24 hours. Easy access. Nice people.
Scott A. | Overall ExperienceExcellent experience - professional, efficient check-in, clean and well maintained equipment.
EMILY H.Very easy and convenient storage facility
Julian N. | Overall ExperienceLocation has limited operating hours and I had to rush to pick up a trailer and then they wanted it back before my contracted time was up — however, I think that was an error on uHaul.com's side which I am addressing separately.
Hanna B.Not much! It's pretty good.
Thomas N.The location is great the the people there are very helpful. RETURNING THE EQUIPMENT ONLINE WAS A NIGHTMARE! I was on time to return my equipment but U-Haul U-Haul couldn't find my location online after several tries and I was charged a service fee.
Marilyn N.Very nice people run this shop. I will always do my uhaul rentals with them if they have the inventory I need.
Brook J.Thank you for the nice customer service.
Zac B. | ReservationThe dealer in Post Falls, Idaho, A to Z Rentals was a total Dick and charged me double the amount of what the rental should have been.
Sim H.Very good service, went the extra mile too see that my needs were mer!
Jerry C.Easy access and very friendly management. I have used them before and will again when the need arises?
Vaughn E. | Overall ExperienceVery nice people , maintained a very clean and safe facility. I would be willing to make a few extra miles to use the facility again
Jean F. | Overall ExperienceClerk was so helpful and professional. Got us on our way very quickly.
Teresa F.Excellent experience all around. Would definitely use them again and refer them to a friend. Super friendly and accommodating.
ROBERT P. | Overall ExperienceGood rates, friendly services.
DANE P. | Overall ExperienceNice and clean storage unit. It would have been nice to have lighting at night. I had to use my head lights from my car. Overall it’s a great place to rent storage for the price.
Jeremy R. | Overall ExperienceJudy was beyond accommodating! Made our time there quite easy. Great place
PENI R. | Overall ExperienceVery knowledgeable and helpful......
Matthew S.Tires on tow dolly way out of balance shook my truck for 1400 miles
ralph M.No signs telling you where to park, tight quarters, very small almost unnoticeable drop box and almost rude when I received a confirmation call a couple of days later of drop off. Will not go back here ever again or recommend!!
kevin D.No one was manning the office, no one was answering the phones, there were other people waiting to be helped and there was no one to help them we all stood there and looked at each other. I hesitate to say this because I have a storage unit there and I'm very happy with my storage unit and do not wish to move, but the fact is the office was completely abandoned during business hours. The second location I contacted and dropped my trailer at was very helpful and has heard my story many times over from other people.
Sherilyn H.Nice facility. My actual first months bill was $94.90 - not $6.95 so uhaul and this company need to do a better job of communicating to the people because I just got shafted big time
DI ANN J. | First ImpressionsThey do not open until 9 A.M. I told her we had to start earlier and she said 8: 30. I think UHaul should open at least at 7 A.M. Otherwise all went smoothly and truck was real good. Thank you. Joan O.
joan O.Had to call for assistance and they responded very promptly! And were friendly and helpful!
randy C.Great people at this location. They worked really hard for us calling UHAUL directly to meet our needs.
James M.very good
PAT R.Manager is very snooty. yes she is nice, but it is easy to tell that she is fake. I felt like I was inconveniencing her.
BRANDEN S. | First ImpressionsVery clean, great service, and the best value in town!
CHRIS O. | First ImpressionsIt took twice as long as necessary to complete the rental process and get my truck. Combination of slow computer/server/page and inexperienced clerk.
Michael P.