Customer Reviews for Bypass Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bypass Storage

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PATRICK C.
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Excellent. Made it easy to rent and return. Would definitely recommend!!

Karen K.
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The agent was health safe, very knowledgeable and very pleasant and friendly. Great experience

Rose F.
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I used this location multiple times and each experience has been great!

Tom H.
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The front desk lobbyist WAS FANTASTIC!!! She really took the time to help me with my move, and was very patient with my needs. Thank you again, for making my move successful. I wish I could remember her name, because she needs to be thanked.

John H.
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Customer did not leave a comment.

jeff H.
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U need to fix the app I was there over an hour trying to get a truck and I was over charged for gas over charged for how long I used it i will not give yall my business ever again

Joe M.
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Customer did not leave a comment.

Antonio F.
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David C.
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Edward D.
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craig L.
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JULIA R.
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James J.
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When I arrived the gentlemen was not there. He was out for lunch and the office was supposed to be open. So I had some confusion on how to return the equipment. When he arrived, he got on me because I locked the truck. I explained that if I'm responsible, I'm locking it. All worked out fine as I just returned it through the website with pictures. It's a nice process.

MITCHELL LOUIS C.
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Was double booked for my car dolly, had to drive myself to another location to pick up a dolly, and then come back to this location to pick up my broken down car. Even though this location had one going out tomorrow and could have easily obtained another in 36 hours.

James E.
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Customer did not leave a comment.

samuel H.
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No one was there. There was a note that said they would be back in 5 minutes. I waited 20 minutes the first time, left came back and waited 30 minutes the second time. no one ever showed up.

Sharon R.
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Customer did not leave a comment.

Phillip T.
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Kristi S.
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the owner of the place is a jerk and I will NEVER do business there again.

Michael S.
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Friendly staff that was wearing a mask!

TIMOTHY B.
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The lights inside of the vehicle didn't work - When driving at night, it was impossible to see how the speedometer or any signs/icons on the dashboard. This was extremely dangerous, and I would like to speak with somebody further about this issue that I encountered when renting a uhaul.

JOHN C.
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Customer did not leave a comment.

HENRY S.
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Customer did not leave a comment.

THERESE J.
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All was good. Lady in office is especially customer friendly. I will rent from this location again!

Christopher S.
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Customer did not leave a comment.

Darrin N.
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Quick, easy and great service!

Jared M.
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Christina J.
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Raymond M.
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This was the first I visited this this place and they were very nice. The staff took care of everything. If you live in the area this is the place to rent from.

Timothy R.
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Customer did not leave a comment.

Ryan R.
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john Y.
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Ryan R.
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Melodie L.
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Brandon W.
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The drop off spot wasn't any better. The customer service was horrible and not a friendly environment by any means. I'm glad I'm not moving for a while so I do not have to deal with this again.

Lisa R.
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Customer did not leave a comment.

Lauren E.
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Laura W.
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Very helpful

Trudy R.
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Customer did not leave a comment.

Shaun T.
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Hazel J.
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Roger S.
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tim W.
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John D.
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Amanda R.
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Arthur P.
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Thank you for the wonderful moving experience!

Rodney R.
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Customer did not leave a comment.

Matthew C.
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Charles C.
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William S.
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Michael B.
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Kimberly C.
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Carl N.
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I would only recommend if the actual store were open. The store itself wasn't bad, but the online pick up was atrocious. The driver approval took over 30 minutes. The app doesn't work. It was horrible, and our only option for moving on a Sunday (my husbands only day off). I really am unhappy and won't be using that service again.

Anjanette S.
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Customer did not leave a comment.

Bryan B.
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Donald D.
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Evan S.
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Great

LaTonya W.
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Customer did not leave a comment.

Kelsey G.
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Customer did not leave a comment.

Eddy C.
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Greatest rental I have had in renting from uhaul in 20 years

Marco C.
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Quick chek-out and prompt confirmation.

Bruce B.
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Had to drive thru a muddy field to pickup the trailer. Will never use them again. The bottom of my car is covered in mud and my wife isn't happy. Ridiculous that the trailers are parked in a field next to a black topped parking lot.

denny R.
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This location was great,they had me out the door and on the road in no time

Jack G.
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We had to be rerouted to a different location but they credited us the extra miles.

John H.
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Rental vehicle was in good condition, served my needs well. U-haul staff were friendly and helpful.

Mary L.
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Check in receptionist was very helpful and nice.

CHARLES L.
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GREAT SERVICE!!

Mark D.
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Customer did not leave a comment.

Susan R.
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Lisa S.
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KURT P.
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Customer did not leave a comment.

Michael B.
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Arrived for pickup, but our vehicle had not yet been returned. The only other one available was an upgrade and it was offered to us as a substitute at the same price as the initial rental. We gladly accepted and everything with off without a hitch, so to speak. The personnel at the location, especially Emily, could not have been nicer or more professional.

Arthur A.
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Customer did not leave a comment.

Connie U.
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Customer did not leave a comment.

Caroline C.
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The staff is friendly and very accommodating. The Mother and daughter are who I have had experiences with, and they are great. The mother rented the U-Haul to me and she worked and worked to make sure I was getting the lowest possible price. She spent at least 30 minutes of her time to do so and I was very impressed with that. She was even so humble as to apologize for the time that it took when it was for my benefit.

SHANNON S.
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The owners of the business were friendly and helped me get the right truck for me! Highly recommend!

Allen S.
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We have used this location before. Always friendly and service is excellent.

John H.
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The only issue was that they did not provide the blankets that I ordered and paid for, I request a refund.

Janet B.
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Equipment was empty on gas. The sales person then gave us money to put some gas in.

Kate W.
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Customer did not leave a comment.

Joshua M.
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The only problem I had was not their fault. I needed a pick up location closer to me. I had to pay about $30 more in mileage because I had to come here to get the truck.

Tami P.
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Customer did not leave a comment.

DON F.
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Customer did not leave a comment.

Phyllis C.
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The staff was rude. Upon pickup the lady at the desk was hateful and dismissive. When we dropped the trailer back off the gentleman flipped out on us for parking the trailer where the lady at pickup told us to. Then when we moved it to where he wanted, he proceeded to be irate and rude. Never again will I go to this location.

brittney W.
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Reduce waiting time while picking up.

Trevor M.
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The personnel were more than friendly, however, the truck mirrors were in bad shape and the storage compartment of the truck had bed bugs.

Kyle C.
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When I picked up equipment it was not working so I had to drive 45 minutes to pick up a different trailer with no Compensation thin was called the morning of Return and told to bring it back to the location that was not closest to me

Johnathan R.
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Customer did not leave a comment.

Caroline C.
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Great service kind people

Janet B.
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Customer did not leave a comment.

Charlotte H.
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Improve your website. I was not able to complete the online checkout.

Richard L.
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Customer did not leave a comment.

richard C.
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Customer did not leave a comment.

gary R.
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Customer did not leave a comment.

terry R.
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Lisa was great. She was so helpful and knew the right size of vehicle to move our item. Price was very reasonable. Check in and checkout easy. Thanks!

Sydney B.
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Maybe more staff. People were coming in behind me and since it was such a small office ran by two people they quickly got overwhelmed

Gail S.
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Customer service was excellent will use in future an will refer friends

Matthew C.
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Customer did not leave a comment.

Michael H.
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Always prompt and courteous professional help willing and able to get you out the door on a last-minute notice always have something available for you very clean location courteous people would highly recommend

scott M.
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Was quick easy and friendly staff working the desk to help me last minute get this van. I was in such a rush to get it back I forgot to put gas in it though...dang it. I completely forgot. HAHA.. good experience overall though.

VIRGIL G. | Overall Experience |
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Very nice people

jon e. | Overall Experience |
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My experience with the storage facility was fine. Everything was secure and they were understanding and flexible with my needs. They did NOT provide the free month of storage from U-Haul though.

DAVID S. | Overall Experience |
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Excellent

ROBERT B. | Overall Experience |
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Very friendly people and the storage facilities were very clean and well maintained!

LEILA A. | Overall Experience |
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I have used this facility repeatedly for car storage, storage unit, van rental and have always had a great experience.The staff are wonderful and work hard & fast to resolve any issue that comes up.

No reviews have been submitted for this location.

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