Customer Reviews for Cass Holt Mini Mart LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cass Holt Mini Mart LLC

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greg S. on

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Easy checkout and checkin process. Great customer service!

Michael R. on

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The store owner was amazing. Friendly and helpful. I highly recommend him and will go there again.

DELMA K. on

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Customer did not leave a comment.

Scott M. on

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Customer did not leave a comment.

Wayne L. on

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Everything was as advertised very very positive experience

Douglas C. on

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Got there just as they were closing, never said anything about that, just willing to help me return the trailer. I really appreciated their courtesy and grace at the end of a busy day when I am sure they were eager to go home.

Tiffany P. on

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Modi was most helpful and answered all questions pleasantly. I would gladly offer my business again. Thank you so much!

Scott S. on

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The customer service was A+! I felt really comfortable renting a truck and everything was explained to me about the rental and I would recommend this location to anyone looking to rent a truck or trailer. This location was the only one locally that took time to explain the rates over the phone and that is the reason I drove out of my way to rent from this location.

John S. on

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While the drop-off location was very clean and the service was excellent, it was out of the way. There were three other locations much closer to my home but none would except the utility trailer. Not sure why.

Barbara B. on

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Customer did not leave a comment.

Keith V. on

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The pick up process needs to be faster and more efficient. There was too much additional and redundant information required on pick up. U-Haul should have gathered every piece of info from me prior to my arrival at pick up so I didn't have to waste so much time at the facility.

len C. on

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Excellent customer service and very friendly.

Colin M. on

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Originally I had chose a Fuquay-Varina location but I was routed to drop my trucks off at this location in holly springs and it turns out that this place is closing soon/closed. There was no key drop box at all and I had to drop the keys off at a nearby location after speaking with customer service and the area manager informing him (joe) where the keys were dropped off at. Very disappointed!!