Customer Reviews for Center Street Grocery
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Center Street Grocery
Michelle L. on
The uhaul rep was very friendly and helpful.
Mark C. on
No change - was very quick and convenient.
Angela S. on
The dealer was very rude and did cheat me out of money.Hes a con artist.The truck we rented was awful.The steering was terrible, very low gas in the vehicle.I took pic he tried to scam me.He did not care about his actions!
Donna B. on
Great customer service. Convenient pickup and drop off location
Steve B. on
in and out very quickly
Xiang W. on
Great service, very convenient and reasonable price.
Michael M. on
Easy rental. Great that I could drop off when done, any time of the day. Would definitely use them again.
Thomas G. on
Let us know that there was extra charges for unfolded blankets as we had over 100 blankets. Allowed us to fold the blankets to save on charges.
David C. on
I'm not at all impressed with this rental experience. Your app initially stated my rental charge was over $2,500. Now I have just received my invoice which shows an incorrect fuel level and a charge of $11.25 for fuel, even though I returned the truck with the same fuel level that I picked it up with.
Michael D. on
Really helpful, very nice gentleman helped me, have used this location for a few years, renting again next week.
Paul S. on
I have used this location for several moves, highly recommend. A+
Jermaine W. on
Great customer service. Thank you, J.Williams
Justin P. on
Easy drop off with the app. Again had a change in location for drop off location.
Anthony M. on
Parking lot was muddy and pock holes
Steven S. on
The truck had 145,000 miles on it and was junk. The door ended up getting stuck in the up position where the latch was making it impossible to close and I wasn't able to finish my move on the day I had my family helping me. When I brought it back and told the manager that I wanted my money back since the equipment was defective and not usable, he became very belligerent saying that there's no way I'd ever get my money back. This place is horrible. Don't EVER rent anything from this location. They are thieves.
Steven A. on
Truck was dirty and the cargo area leaked when it rained.
David L. on
Rude, unhelpful, not concerned with helping a customer. IMPROVEMENT— pretend any communication to the customer that involves changes to a location and items available at a location with a banner, or something to call attention to the change. I.E. ATTENTION, LOCATION CHANGE. IMPROVE VOUCHERS LIKE VIP VOUCHER — these should be valid for any U-Haul location. Seems like a reasonable request for customers you are inconveniencing. I WILL DEFINITELY CHOOSE A DIFFERENT COMPANY MOVING FORWARD. I am hopeful that my review helps other customers avoid having the same experience. The U-Haul IVR mentions this, but my experience doesn’t provide much confidence that this review will even be taken seriously.
Nolan C. on
The staff was very helpful and friendly. He took my bill down considerably when I had over booked the supplies I needed.
TENILLE N. on
The 20" truck that I reserved and was confirmed was at this location for my pickup at 11am was indeed not. I had to pay for the next 26' truck after being told it would be no upcharge. It was. It was that or drive to another Cary location. Since I was tight on mileage (keeping it within 30) I strategically planned my drop of and pick up to stay within those miles. Having the truck I reserved there would have been great. Or at least not being charged for the upgraded larger truck that was on sight. Super frustrating.
Rocco F. on
Add signage as to where you can and can't park when leaving your car after picking up a truck. Also adding a key box so using electronic check out is truly seamless.
David M. on
Always courteous and thorough.
Nicholas P. on
Nice folks there.
Toby M. on
This location was extremely small with the office located inside a really rundown convenience store. The rep seemed flustered and overwhelmed though he did try his best to help with the issues we experienced using the Uhaul app.
Joel A. on
Great customer service
RAGHUNATHAN T. on
excellent service
Howard A. on
Unsatisfied with charges for rental. Not fully disclosed when rented
Adrian F. on
I really like doing business here. The owner is always positive and very helpful.
Velnon C. on
Would like your policy for refunds of storage boxes and etc. to consider refunds when a customer doesn't have thereceipt.
Thomas R. on
This location needs more training.
James M. on
electronic checkin is too cumbersome.
Meesay H. on
The location is very lay back.
John B. on
The gentleman running this location was super helpful.
Robert N. on
Great rental, Good Price, exceeded my expectations.
James J. on
Prices were not as advertised.
Joseph H. on
I love this place. They make it straightforward and easy to rent U-haul equipment. This was my 3rd time using them and I'll keep going back.
Sam P. on
U-Haul employee was not there so we had to leave it on the desk. Didn't receive Receipt until later
Stephen X. on
I've rented from this Apex location several times. The franchisee is always very helpful, courteous and professional. I wouldn't rent from anywhere else!
Robert B. on
The one wheel looked to be at the point of rusting through, so I mentioned that to the drop off agent. Other than that the unit was just fine.
Abdelghafour B. on
Slow service
James S. on
Manager was very friendly and helpful.
Rachel D. on
After returning the vehicle and filling it with gas past the point that it was at originally the guy charged me for 2 extra gallons to fill the tank WHICH WASNT FULL when I got it. It came with 7/8’s and I returned it with 7/8+ some. Then there were several additional charges. Really not worth it. Next time I’m getting a Lowe’s truck.
Forrest H. on
So easy to drop off. We had a bad experience picking up our U-Haul so the ease and friendliness of drop off was much appreciated.
Douglas C. on
Parking was very cramped and it was difficult to maneuver my vehicle in their parking lot. The people were nice to deal with although the Uhaul app used to photograph my drivers license did not work. It almost kept me from being able to rent the trailer.
Steve S. on
No comment at this time. It was easy to reserve online and the truck was ready to go when I arrived.