Customer Reviews for Center Street Grocery
(U-Haul Neighborhood Dealer)

3,272 reviews

808 Center St   Apex, NC 27502

(919) 363-6497

Location Hours

  • Mon-Sat: 7 am - 6:30 pm
  • Sun: 8 am - 3:30 pm

Services at this Location:

Contact Us

(919) 363-6497

808 Center St
Apex, NC 27502

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 6:30 pm
  • Sun: 8 am - 3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Truck was a little dirty in body. I just had to blow debris out with leaf blower

Michael B. 
Rating:
3.0

We rented a minivan and it was very dirty and smelled pet pee and pet hair was everywhere especially on the front passenger seat. I could not even drive with my husband and had to follow him in my car. Same thing for cargo area. It was very dirty.

Orhan T. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Nothing, everything is perfect.

Keith T. 
Rating:
4.0

The uhaul trailer was very, very old and unsafe. It appeared to having a problem with the leaf springs causing the trailer to rock and sway. Had to drive around 40 to 45 mph to reduce sway. This trailer should be removed from service.

Scott B. 
Rating:
3.0

The U-Haul rep was not there when I stopped by during the posted hours. I decided to wait. Thirty minutes in, I saw a U-Haul manager who stopped at the market and asked for his help. He graciously delayed his next stop and moved/unhitched the trailer. On day 5, I got a call from the drop off UH guy asking if I wanted to extend my rental even though I had called UH customer service the previous day to make sure my return was complete. It was all resolved but was not a smooth transaction.

Judi N. 
Rating:
5.0

Customer did not leave a comment.

Miles K. 
Rating:
5.0

The guy that runs the uhaul is great. Helpful with hookup and detach. A1 service.

MIKE M. 
Rating:
5.0

Customer did not leave a comment.

Ramakrishna G. 
Rating:
5.0

Customer did not leave a comment.

MUKESHCHANDRA S. 
Rating:
3.0

Uhaul had very slow follow up and communication with us. Uhaul changed our pickup location twice and the second time they not notify us at all. Not until we arrived at the pickup location we were informed that our trailer was at yet another different location in the next town! We understand the challenges of the current times we are all living with so many people relocating out of state. However, this does not excuse poor follow up and poor customer service from Uhaul. The pickup locations were fine. But the stressful lack of follow up by Uhaul was of poor quality.

CLAYTON P. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

The whole process was efficient and the owner was very nice. I've used this place before and always had great experiences. My go to rental spot!

Shelley K. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
3.0

Customer did not leave a comment.

Tina T. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
3.0

Truck was worn out — drove like a log truck. Air conditioning went in and out. Horrible ride. Truck had 104000 miles but drove like it had 204000 miles. Will not be using UHaul again. Equipment is rough. Oh and the brakes were worn out too just saying

Kent H. 
Rating:
4.0

Customer did not leave a comment.

PETER B. 
Rating:
5.0

The entire process from start to finish was so simple, and the folks were so helpful!

Donna G. 
Rating:
5.0

The location? Nothing. Uhaul? Heaps.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

Sheldon E. 
Rating:
4.0

Checking in was smooth & quick !!!

Warren G. 
Rating:
1.0

My total came up to $34.75 they charged me twice then I received an receipt for $69.xx which was not they priced I was told

DeMarcus J. 
Rating:
5.0

After hours drop off. Area well lit and easy to get in and out of.

Tony S. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
3.0

Customer did not leave a comment.

VIJAYA A. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Shannon B. 
Rating:
5.0

Customer did not leave a comment.

Zachary B. 
Rating:
4.0

Customer did not leave a comment.

Valerie J. 
Rating:
5.0

Customer did not leave a comment.

rene S. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
3.0

This was the first time we used U-Haul supplied movers to help off load our rental truck. Frankly, we were a bit skeptical but after working with Kavaris Evans and Allen Cannady we quickly became believers. These two young men were a joy to work with and what would have taken my wife and I five hours to offload took an hour and a half. I actually had to ask them to take a break as it was over 100 degrees; they were just that dedicated to their work. They were respectful of us and our furniture, and totally professional. We WILL use these two again. We trust them and recommend their services to anyone.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

TJ R. 
Rating:
3.0

Hated that the store front was also a head shop eith pot smoking bongs. Disgusts me. Aldo didn't like the lock in truck gasxrdnk. Nearly impossible to open

Edward M. 
Rating:
4.0

This my second use of this U Haul location. Both times the rental experience was smooth, problem free. The correct truck was available as reserved and the rental agent knew what he was doing. The rental office is “iffy” but functional.

Francis S. 
Rating:
5.0

The representative was Very helpful

EUGENIA B. 
Rating:
5.0

Always excellent service at this location and is well run.

Garth S. 
Rating:
3.0

Customer did not leave a comment.

Erica M. 
Rating:
5.0

Customer did not leave a comment.

Frank B. 
Rating:
4.0

Customer did not leave a comment.

Maryann B. 
Rating:
5.0

Customer did not leave a comment.

CARL R. 
Rating:
2.0

First, make it clear that there is another $60 of fees and charges over what was quoted. That is 20% in additional fees. I will never use U-Haul again because of this! Second, there was damage to the truck that wasn't noted, including a dangling side light and a crack in the windshield.

Craig P. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Quick and easy rental and very friendly service. Will definitely rent from here again.

James K. 
Rating:
5.0

Only issue was pulling in a 26ft truck. Maybe an entrance and an exit? Very inconvenient to get around traffic at entrance.

Kamal T. 
Rating:
5.0

Customer did not leave a comment.

Praneet A. 
Rating:
5.0

Customer did not leave a comment.

Bill W. 
Rating:
4.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Tammi G. 
Rating:
3.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

The gentleman who helps me in this location is very friendly and helpful. I have rented several times from them and they are awesome. Would def recommend them.

Dawn D. 
Rating:
5.0

Moved 3x with U-haul trucks and found the overall experience very good and competitively priced. Highly recommend.

JAMESANDREW B. 
Rating:
2.0

No one available to help customers. One person and line , meanwhile I mall we needed to do is pick up key did it all on line with having app pick up. Truck had below 1/4 tank so had to fill took more time and a bit out of the way to get gas which we are paying per mile!!!

Robert G. 
Rating:
5.0

Customer did not leave a comment.

ANDREW B. 
Rating:
3.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Aly N. 
Rating:
3.0

I reserved at a location close to my house and it was changed to 15 miles away with no notice causing me to pay extra for mileage for no reason.

Anthony M. 
Rating:
5.0

I have used this location several times and it's the best by far! You are provided with quick, honest, and knowledgeable.

Samantha A. 
Rating:
3.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

I've used this location twice (once for intown, once for one way). A local gem in the neighborhood. Equipment has been clean both times, and customer service is great.

Wei-an C. 
Rating:
5.0

Customer did not leave a comment.

Christine L. 
Rating:
5.0

staff is good and and service was quick !

Kalyana V. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
3.0

Customer did not leave a comment.

Morgan F. 
Rating:
5.0

Customer did not leave a comment.

Karsten A. 
Rating:
3.0

Customer did not leave a comment.

Timothy W. 
Rating:
3.0

Customer did not leave a comment.

Margaret W. 
Rating:
5.0

Customer did not leave a comment.

Tara T. 
Rating:
5.0

owner operator was very helpful and made our rental very easy !!

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

Dale A. 
Rating:
3.0

Customer did not leave a comment.

Melanie D. 
Rating:
2.0

I used this UHaul location once before traveling the same distance to and from and was charged $$. I used the same UHaul location again and travel the same distance to and from. Somehow, the truck's distance mileage increased by 12 miles. How did that happened? Are the trucks rigged? Who knows

Sandra S. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Eileen M. 
Rating:
3.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

EMILY L. 
Rating:
3.0

Customer did not leave a comment.

Muhammad R. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
5.0

Go uhoul

Hernandez L. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Experience was awesome. I had never rented anything from U-Haul & I was told what I needed better. The person handling the entire operation was courteous & professional. He helped me hook up the trailer & ensured I had a dolley to help move heavy items. I got packing boxes two different times & even extended my contract with no hassle at all. I would definitely use this location if I ever needed anything for any moving needs! Thank you again!!

Robin J. 
Rating:
1.0

The dirtiest U-Haul. Track was not clean. They charged me $14 for "Safemove", which I did not select when placed the order online. This is an optional coverage and should not be enforced. Our fault - we did not read contract carefully in the office before signing, print is so small and we were on hurry. Just assumed that it has what we've ordered. Besides, they did not send confirmation email with itemized order, so I don't have a proof of what I actually ordered. Very dishonest.

Sergei S. 
Rating:
2.0

My credit card was charged three different times and my credit card flagged it as fraud due to three charges I had to call the corporate to get help with refunds for why this location billed me three times. My bank is pending the deletion of the charges but the money is out $400 so if you have less that that in your bank account for use of a moving truck id take my chances elsewhere!!! Makes me not want to use uhaul in the future

Korina G. 
Rating:
5.0

I always rent from this location. Very nice people, always ready with my order, clean and well maintained equipment.

Cynthia H. 
Rating:
4.0

Customer did not leave a comment.

Elena M H. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

Amy R. 
Rating:
4.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

Yogesh B. 
Rating:
5.0

Customer did not leave a comment.

Diane S. 
Rating:
2.0

Bad flow, not clean place, mass to buy additional items

Antonio C. 
Rating:
5.0

Customer did not leave a comment.

Lenore M. 
No reviews have been submitted for this location.

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