Everyone was so helpful!DON W.
Customer Reviews for Central KY Building Maintenance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and accomodating staff. They are eager to help and will get you on your way quickly.AMY H.
Customer did not leave a comment.TIMOTHY G.
Customer did not leave a comment.GARY W.
Warn customers they have to take pictures to verify cleanliness and mileage beforehand.Jeffery R.
Super easy and nice staff! Thanks!laura C.
Customer did not leave a comment.Seth J.
This location has a great u-haul equipment business. The people on site were very friendly, courteous, and helpful.DALLASLEE H.
I think the checkout and check back in process is overly automated, and it wasn't clear to what extent I would need to provide photos when I returned the vehicle, and I believe an inspection with the sales person would have been better than simply looking at and approving pictures of the vehicle. For instance, a driver's side mirror was cracked but i didn't notice that until after I left with the vehicle. The return process suffered from some glitches in the web-based portal.JEFFREY S.
Customer did not leave a comment.JENNIFER D.
Check the wipers. The blade was broken.GEORGE T.