Customer did not leave a comment.Christopher N.
Customer Reviews for Cha'yil Designer Studios
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Days in advance we reserved a 26 foot truck in Marietta, GA. It was changed by U-Haul to Kennesaw, GA; it was then changed by U-haul to Powder Springs, GA, which is 50 miles round trip from our Marietta, GA home; we called the day before to confirm that the truck would be there and ready. On the rental reserve date, we traveled 50 miles round trip only to learn that the truck had not been returned. We had already engaged 2 individuals to assist us in the loading. We accepted a one way 20 foot truck, which was smaller than the needed size for our furniture. We will now have to rent another truck to move the balance.Ira M.
This was the worst experience I have ever had,. I filed a complaint and the area field manager Dion Deprill lied that he left me a message on 11/20 that the 2 hour delay I experienced warrant no consideration. I have tied to file another complaint and would appreciate being contacted back.Michael B.
Customer did not leave a comment.Jessica P.
Customer did not leave a comment.Ivan G.
Customer did not leave a comment.Kris M.
Customer did not leave a comment.BRIAN S.
Requested dolly with truck, there was no dolly.Kenyetta J.