Customer Reviews for Chuchays Supermarket

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chuchays Supermarket

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Katherine G.
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I would hesitate picking up or returning at this location after dark otherwise it was easy to find and conveniently located. We did the contactless pick up and it was pretty easy to get the truck but I would recommend taking pictures for yourself if the mileage and gas, I found these hard to locate upon return to fill up the tank correctly. The return process had some glitches in the website that made it somewhat time consuming but overall it worked very well for us and I would recommend!

Taylor K.
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Customer did not leave a comment.

LARRY L.
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The vehicle was just old and needed maintenance. Transmission sounded bad. Broken wire at back wrapped around handle

Kerri G.
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Ann Marie F.
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Patti R.
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DEDEH C.
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Robert M.
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Would definitely rent from this location again

ROBERT S.
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Tarek A.
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Austin H.
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Ersie J.
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Steve H.
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Can't think of anything. Thank you!

DARIEN R.
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Don't lose that location/owner. Smiling is congratulations and we need to spreading more love happiness in this day and age.

John B.
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Chuchays is well managed and efficient at pickup and dropoff. The truck was clean and ready for use. Thank you!

ROB K.
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jeff E.
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Very nice people and quick.

Kimberly G.
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Michiyuki S.
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Robert G.
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The app was very slow and I had to upload photos multiple times.

Braden F.
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I didn't receive all the blankets, had to make a special trip back. Still didn't get all the blankets I needed. When I called u-haul direct. They said they would refund the full blanket cost. They only gave back $8+ dollars. Total crap.

Byron C.
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I was charged $258 for a van I rented for two hours. I put about 20 miles on the vehicle,and used little gas.

Fadumo A.
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Joseph P.
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mike P.
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Great service. Very Polite and helpful. This will be my go to rental location from now on.

Joshua D.
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Great customer service! Truck was in wonderful condition and worked perfectly for our needs. Would use again!

Leanna R.
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Bryan B.
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Sarah G.
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The vehicle was not checked in at the site. Which could have potentially cost additional charges; had to make what should of not been needed calls to ensure that Uhaul knew that the truck was returned. Also call again to confirm that they indeed knew it was returned.

Barbara P.
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Loved the new truck and the mobile service was really good

John H.
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Customer did not leave a comment.

RAMA KRISHNA N.
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This location person is very rude and even though I filled the gas according to the limit he fighted and argued with us and charged more $$$ .he dont know how to talk to customers. Even the u hall also not maintained properly. Very old .noisy.

Kimberly G.
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Quick & easy to reserve online, ready when I got there.

Kay L.
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rebecca K.
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carolyn L.
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Jim K.
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Agent tried to get me to pay an extra one hundred dollars but I told him I had my confirmation for $152.00, and he said yes but you added $40 insurance to which I replied .... yes that makes the bill $192.00 not $296.00. He then called someone and spoke in a foreign language then came back and and agreed with my math. Did not trust him

Michael W.
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roberta T.
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brent K.
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No problems, no delays!

Jason L.
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COLLEEN C.
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The truck was a little shaky this time. Very loud. Love the location and the people are great.

David M.
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The store personnel were friendly and knowledgeable, and fast.

Melinda B.
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Please be sure all ordered equipment is available. We rented a hand truck but all that was available was an appliance dolly. The man in the store was very nice.

Mary K.
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Brian A.
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Your online check in is not user friendly on time. I was dropped off and left there waiting for 45 minutes while you confirmed things that could have been done days in advance. Worst experience I've had yet with uhaul. Not sure I'd be inclined to rent from here again. Called customer service line and got no one for 15 minutes and chat gave no proactive updated. All reactive.

Allen K.
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David R.
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Sandeep J.
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Dwight O.
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Charles K.
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leslie H.
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When a truck is reserved be sure it's there for pickup.. Also I was told I would get an available one for the same price and that didn't happen either..

Michael H.
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Michael H.
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desmand B.
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Mark M.
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Service was very slow and the van smelled terrible. It obviously had not been cleaned in a while.

Mark B.
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Just Another Great UHaul Location

Holly M.
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MONICA E.
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justin S.
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Ryan D.
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One of the best uhaul rental experiences i have had yet. The 26' truck was clean and in great shape, pretty easy to drive and was even available with short notice. I would definitely recommend this location!

Kent B.
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I paid for covers but didn't have any and hope it'll be removed from my billing.

Deborah E.
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Customer did not leave a comment.

patricia W.
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Can't think of anything unless free cup of coffee

rick W.
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I've used this location before. They are always friendly and accomadating

Gregg B.
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N/A

Melanie wilush T.
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Service was slow. The owner would make me wait while he helped his grocery customers, when I was in line in front of them. The truck was dirty and smelled like cigarettes.

JERRICA B.
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Always amazing customer service, thank you.

James H.
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No problem. Service was great. we

Cory R.
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I was charged for a mattress cover that i purchased online ahead of renting the van, but did not receive the cover nor have I been reimbursed. I also only had the vehicle for a short time and the price seemed fairly high.

Sham Sunder K.
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This was the worst experience I ever had. He was really talking like racist as I was an Indian. Really hurting for me

Mike N.
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Did not have the size of the truck that I made the reservation for Innes did they give me alternate truck

Phillip S.
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Uhaul called and said my trailer was ready to pick up at any time. My reservation was for 4:30pm, but I arrived at about 3:50. The employee working did not know how to check out the trailer (I had already paid online and pre-registered). She called the boss who asked if I could come back in about 20 minutes. Since my reservation was for 4:30 I said sure and came back at 4:30. Still no boss. The employee was nice and apologetic. Since I had already paid, she said I could just take the trailer (which I did). Then I called uhaul customer service and they were extremely helpful and were able to complete the necessary paperwork and email me the contract so everything was in order. I reserved the trailer online. This was not my initial rental location choice but uhaul changed the pickup location. It is clearly stated on the online registration that this is a possibility so I understand, but I've reserved two trailers online and neither was at the preferred location. The first time it worked out ok but this time not so much.

joshua B.
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Customer did not leave a comment.

Zachary S.
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Park trucks backed in to make it easier for the customer to pull out.

Jeremy C.
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Jennifer C.
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Owner was kind and courteous and the store was clean. I would absolutely use this location and store again.

Angie B.
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Mike V.
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Dena D.
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He was very kind and made the process easy!

Elieser C.
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Mike S.
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Awesome !

Gina P.
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Good service.

Mike S.
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Better instruction s to location

bob S.
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The store personal was very friendly and helpful

Scott J.
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The attendants in the store were sure to drop what they were doing to attend to me.

andrew K.
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Great Customer Service Experience. Highly recommend this location.

Erica S.
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Loved the clerk who helped us with the truck. He was personable and friendly and extremely helpful. We will always choose to pick up our trucks from this location from now on!

Andrew J.
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Customer did not leave a comment.

Kelly S.
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Stac C.
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Bradley P.
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Montanna D.
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Sam L.
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Unit's turn signals did not work.

Patsi M.
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I was pleasantly surprised, wonderful experience, wonderful people, and would use this location again!

Jeffrey J.
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toby S.
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Laney P.
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Robert S.
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Mayra P.
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No reviews have been submitted for this location.

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