Customer did not leave a comment.Shenika M.
Customer Reviews for Citgo Quick Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people there could not speak English well enough to know what to do and I had to wait 45 minutes for the Manager to get there. At first the man said "come back tomorrow ". Unacceptable!TIMOTHY M.
Customer did not leave a comment.Gregor S.
We were supposed to pickup our truck at 10am. When we arrived it was 10:15, we were told that the manager would not be in until 11o'oclock.When he arrived at 10:49 it seemed be be an inconvenience on his part, and was upset because the info. about my drivers license picture was not received until 10:45 that day.JOHN H.
I was charged $57.50. If it was for gas I returned the truck with more gas that was in it when I picked it up. I look forward to a response to why I was charged.Janice P.
Reservation was set for 7am and the owner didn't arrive until 10:30! The owner arrived with an attitude like I was inconveniencing him! I talked to 3 different reps for the local uhaul before he arrived with one telling me he said he would be there in 5/10 minutes and that was an hour and a half before he actually showed up! Their uhaul page stated 24/7 service and the lady I talked to the night before said i would be able to pick up as early as 7am! I drove 4.5 hrs to pickup my parents and their car that had broken down to only have to waste 3.5 hrs before I could've the trailer to travel 4.5 hrs back home! Absolutely unacceptable!JOSHUA F.
Customer did not leave a comment.Mayur P.