It took 45 minutes to get the code for the keys. Once I had the code, the lock wouldn't open.Keith H.
Customer Reviews for EB Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul did not have a truck for us despite our early reservation. We had to drive 2 hours out of town to pick one up, and would not discount the extra cost of gas despite this added cost due to your poor reservation system.Sasha M.
Actually have access in closer locationsKathryn R.
The office lady was amazing. Excellent customer serviceDiane P.
Customer did not leave a comment.MIKE C.
Customer did not leave a comment.Mike K.
Lots of help good peopleSteven S.
Customer did not leave a comment.Christine M.
Service was very polite and helpful wouldnt think twice about going and renting againAshley M.
Sam was super helpful and the whole experience was excellent.Brad T.
Customer did not leave a comment.Steven M.
Very good people.Steven S.
Easy access, great service. ThanksThomas G.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.YANMING W.
Customer did not leave a comment.RUDOLPHUSPAULUS C.
Customer did not leave a comment.KATHY C.
Customer did not leave a comment.Lorne G.
Customer did not leave a comment.DENIS T.
The trailer was in good shape. The lady who helped me was exceptional! Friendly Intelligent Very knowledgeable about the trailer and towing.LAWRENCE M.
The lady that runs this depot is amazing she went way over and above for me please pass this on Tom DekkerTHOMAS D.
Nothing regarding my visit Samantha was great and very patient, I had to change dates a couple times and locations Samantha did a great job helping meDENIS L.
Have your website working. When I called your 1800 number it was a 52 minute wait time.When I finally got your site to work it was 2 hours .So I wasted 2 hours and my time and 5.00 worth of gas and my time is not cheapDAVIDW S.
The lady at rental location was great.RAYMOND F.
Great customer service, was able to get the job completed and had AMA amazing experience being new in town. Will continue to use Uhaul for all future moves.CARLOS N.
Truck rented had "tow gear" and would have to turned off every time vehicle was started. Would be more customer friendly if off by default. Huge fuel waster.SHAWNM B.
Customer did not leave a comment.Derek F.
Customer did not leave a comment.janet F.
Customer did not leave a comment.DERIK V.
Nobody was there, no instructions or notice to customers, no sign even in door to advise they had gone into town fir a few minutes. Once drop box outside was found, left keys there!DIANAPATRICIA G.