Customer Reviews for Ed N Sons Autobody
(U-Haul Neighborhood Dealer)

644 reviews

387 E North Ave   Glendale Heights, IL 60139

(630) 517-3816

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(630) 517-3816

387 E North Ave
Glendale Heights, IL 60139

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Owner is great person,take care of customers, and focus on safety. Check everything before i start driving with trailer. Strongly recommended this place.This is My number one place to rent u-haul equipment!!!

Piotr A. 
Rating:
5.0

I have rented trailers from UH in this area for 10+ years. Ed absolutely is the best UH service provider. Best maintained equipmnent. Best hookup to the vehicle. Best service by far. I strongly recommend Ed for UHaul and would give 10 stars if I could!

JEFFREY H. 
Rating:
5.0

Mr Mike wasvvery friendly I would recommend it 100%

Jordan S. 
Rating:
5.0

Customer did not leave a comment.

Margo M. 
Rating:
4.0

Customer did not leave a comment.

Razelle A. 
Rating:
5.0

Thank you so much

Nichole W. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Customer did not leave a comment.

Cristian C. 
Rating:
5.0

Mike was very helpful and considerate. It was a very positive experience!!!

David K. 
Rating:
5.0

Mike the owner was awesome. Very helpful and accommodating. I would definitely rent from here again.

Albert P. 
Rating:
5.0

Customer did not leave a comment.

hafsa A. 
Rating:
4.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Alessia G. 
Rating:
5.0

They were great.

linda S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN O. 
Rating:
5.0

Customer did not leave a comment.

Peggy H. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

ADAM C. 
Rating:
5.0

Customer did not leave a comment.

Andy M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Outstanding service!

William G. 
Rating:
1.0

I got a truck with insurance paid my amount and gave the truck back clean only using it for half the time I booked it for and gave the truck back with more gas than I received in it upon pick . I go back a couple days later to get a new uhaul with an online check in that was completed prior to arriving to the location the truck was parked. My phone said check in complete but when I went into the shop to pick up keys they said I'm on a "E-ALERT" whatever the hell that is so they said sorry can't do and gave me a number to call which I called who also gave me a number with a claim number to call, called that number and none of the people out of all 3 numbers could tell me why I'm on that list, it been 2 days and no one has reached out. What's going on uhaul this has been the worst experience ever! ! !

FAIZ M. 
Rating:
5.0

Customer did not leave a comment.

Laurie J. 
Rating:
4.0

Customer did not leave a comment.

Saif G. 
Rating:
5.0

Mike provided prompt and friendly service and explained everything I needed to know. The trailer was in great condition. I will certainly rent again from Ed & Son's Body Shop / U-Haul rental.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Angelika M. 
Rating:
5.0

Nice people. Helpful.

Michael S. 
Rating:
3.0

Customer did not leave a comment.

Shpend B. 
Rating:
3.0

Customer did not leave a comment.

Adrianne C. 
Rating:
5.0

Great job Don!

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

jacob B. 
Rating:
5.0

Easy, not crowded. I returned the truck via phone app, and I really hope I don't get hit with some fees because I had phone issues/was 4 minutes late to finish my check in (several steps and pictures). I did arrive on time, I just didn't realize all the extra steps. Location was clean and easily accessible.

Derrick L. 
Rating:
5.0

Awesome easy to work with. Very knowledgeable

Jim S. 
Rating:
5.0

Nothing.

Kevin M. 
Rating:
5.0

The pickup location was really accommodating! They had a lot of useful advice.

Jacob M. 
Rating:
5.0

Really appreciated how friendly the staff was and the extra effort they made to sanitize the vehicle. A+

Daniel C. 
Rating:
5.0

Great customer service!! Very accommodating.

Craig B. 
Rating:
5.0

Customer did not leave a comment.

Vivian W. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

No BS. Very easy, very professional. I will be back.

John O. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Roger N. 
Rating:
3.0

Place was closed.

DARRYL T. 
Rating:
5.0

Customer did not leave a comment.

leo W. 
Rating:
5.0

Fix the license plate light. Make sure all lights on trailer are working.

Kevin M. 
Rating:
5.0

.

William U. 
Rating:
5.0

Customer did not leave a comment.

Andrew T. 
Rating:
5.0

Mike was flexible, organized and reasonable. Thank you.

Jeff G. 
Rating:
5.0

Nothing, Mike is very a very personable employee for Uhaul.

Loreto C. 
Rating:
5.0

Friendly, helpful and knowledgeable… what else can you want.

John W. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Enrique V. 
Rating:
5.0

Great customer service

Mike B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Michael is a great guy to do business with. Very professional. I will always use Ed and Sons to rent a truck.

Michael T. 
Rating:
5.0

Ed was wonderful to meet. He was very courteous and professional. I would recommend him to everyone. It was wonderful to meet such a kind man who did everything for me. I will definitely give him a recommendation to everyone.

Brookie M. 
Rating:
4.0

Customer did not leave a comment.

Janice V. 
Rating:
5.0

Everything was great. Great customer service

Martina D. 
Rating:
5.0

Customer did not leave a comment.

Shirley M. 
Rating:
5.0

The young man - Michael was excellent. He was helpful and the entire process exceeded my expectations. No issues - overall experience was phenomenal. Bob H.

Robert H. 
Rating:
5.0

Very professionally run location. Expectations of customers were reasonable and clear. The vehicle was fun to drive and did the job well.

Marilyn P. 
Rating:
5.0

Customer did not leave a comment.

PETER O. 
Rating:
5.0

Customer did not leave a comment.

Yvette S. 
Rating:
5.0

Customer did not leave a comment.

Tyler B. 
Rating:
5.0

Customer did not leave a comment.

Donald E. 
Rating:
5.0

Dropped the truck off on Saturday when the location was closed, put the key in the drop box, and off I went. Nothing easier than that. I like UHaul! Truck was great!

CLIFFORD C. 
Rating:
4.0

Customer did not leave a comment.

Nicole G. 
Rating:
5.0

Nothing, everything was great.

CHRISTINA R. 
Rating:
4.0

The location parking lot was a little on the small side and hard to maneuver with the size vehicle I was picking up and dropping off. Since I checked the vehicle out and returned via online, I didn't interact with the business owners, so I can't speak to that.

Andrenne G. 
Rating:
5.0

Customer did not leave a comment.

Virginia V. 
Rating:
5.0

No complaints about the location or equipment, but the "virtual" check in was a HUGE pain in the butt. I entered all my info online the day before and had to enter it all again in the AM and have a call placed to a "reference" to verify me before it would provide me the access code to get the key and start my move. It was a huge time suck and would recommend checking in with a person next time.

Luke W. 
Rating:
5.0

It's always a pleasure renting from Mike, I'm a vendor and rent monthly, I wouldn't go anywhere else!!!

CARRIE T. 
Rating:
4.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Best customer experience and highly recommend visiting again.

Ravi J. 
Rating:
5.0

Customer did not leave a comment.

Horse E. 
Rating:
5.0

Customer did not leave a comment.

Morten E. 
Rating:
3.0

Customer did not leave a comment.

Jack T. 
Rating:
5.0

Customer did not leave a comment.

Steven C H. 
Rating:
4.0

Customer did not leave a comment.

MORTEN E. 
Rating:
5.0

Such a nice place to rent Uhaul's from

CARRIE T. 
Rating:
5.0

Friendly, professional service!

James S. 
Rating:
5.0

Customer did not leave a comment.

REHER D. 
Rating:
5.0

Customer did not leave a comment.

Grace D. 
Rating:
5.0

Customer did not leave a comment.

Latreece S. 
Rating:
5.0

Nothing everything went perfect, will rent from this location when ever I need a rental moving forward

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Ihab S. 
Rating:
5.0

Owner was very helpful and, upon noticing that hitch ball was a little loose, took time to tighten it.

JOSEPH N. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

The app did not work; the website did not work. The equipment and personnel were outstanding.

CONNIE WILLIAMS M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

The gentleman who met me at dropoff was extremely helpful and personable. That part of the trip was very easy thanks to him.

ROBERT L. 
Rating:
5.0

I do not think anything needs to improve. They were courteous and friendly, had the vehicle when promised, and made the whole process simple. I appreciate their help in making things run smooth.

JOHN J. 
Rating:
5.0

Entire transaction was professional and efficient

Todd B. 
Rating:
4.0

Mike was fast and friendly, made the whole experience easy to follow and went smoothly from start to finish. Thanks Mike!

denise O. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

It's always a pleasure to rent from here, Mike is very helpful and is very efficient , gets u in & out quickly !

CARRIE T. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
5.0

The guy running this place is awesome. Can't say enough.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Brittany C. 
No reviews have been submitted for this location.

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