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FUAD F
Customer Reviews for Family Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great and very helpful
Matt KI loved the U-Haul service it was excellent i was so happy to rent from you guys and also ms sandra was so nice and kind to me and my family she also was a big help and I wouldn’t mind renting from you guys in the future god bless you and the company
BRANDI KThe lady was very nice.
Nathan LSandra is VERY helpful and professional.
JOHN OIt was easy to rent.. clean and ready to go when I arrived.. easy pick up and drop off experience. Everyone there are so kind.
KIMBERLY RThe Lady who runs this location is super friendly, helpful, and very easy to talk to. I have used this location a few times now and wont use any other uhaul place in my town!!
April PEasy transaction with great equipment.
robert wVery friendly.
William TI have rented from this location several times and have always received the best service and pleasent experience, that is why i keep going back there.
MICHAEL AExcellent customer service. You can tell when someone likes their job. Makes the costumer feel welcome.
Belinda FOutstanding pick up location. We’ve used that facility multiple times over the past two years and can’t say enough good about them. They are absolutely fantastic people well managed equipment as well maintained.
ROBERT SEverything was great and went smoothly.
CASSANDRA BVery easy to deal with… Easy pick up and drop off. Friendly and helpful! And good price as well
Nicole BGreat person running this site, highly recommend this as a drop off location for anyone in the area. Deserves 10 stars as 5 stars is not enough.
ROBERT JPerfect transaction. No need for improvement. The business owners are the nicest people.
Shelley AGreat place, excellent manager. You need more people like her running these places!
ROBERT JSandy was very helpful when picking up the truck. I would highly recommend her.
Dolores NOutstanding service! Mrs Sandy was great, will be back for sure.
Todd BMrs. Sandra is wonderful. I use this location as much as I can. Ten stars.
RYAN LThe owner is very nice and accommodating. Easy access.
STANLEY PGreat customer service
Kimberly RThe service was great keep doing what your doing Mrs Sandra is the best at what she is doing
William SAbsolutely great experience
Kimberly RSandra at Family Furniture is a delight & she provides excellent customer service
GLEN HMrs Sandra texted me to introduce herself and make sure I knew the location. She was very friendly and personable.
MATTHEW HMs Sandra, was great at the Picayune location. She is the reason I chose Uhaul in the past and will continue. She is a joy to work with and makes the process a joy
TRECHEL CFamily Furniture was extremely communicative, flexible, understanding, and fair with their policies.
Kathy EGreat and dependable service and accommodation and the reason I use this dealer. Sandra is caring and exceptional.
Wilma HCharge cheaper.
Alexandria GEverything was fine. I did not have a problem with anything. Thank you so much.
Maria SSandra at Family Furniture is A++
Mark SNothing. Sandra at Family Furniture/Uhaul in Picayune Mississippi is a gem!
Mark SSandra gave Exceptional professional friendly Service. Thank you
Wilma HThe agent was very helpful and accommodating
Jermaine JExperience was smooth. Professional and friendly!
Clyde DAwesome business ethics, was a my pleasure to dialog with Sandra. Wonderful experience overall, looking forward to future rentals.
Curtis POnce again, the website app was not user friendly and the staff had to assist in checking in the vehicle. Take away, the app needs a lot of work!
tommy WGreat people and location, will definitely use again
Jacquelin WGood service
arjun pA metal floor panel in the back middle of truck was loose and fell under flooring leaving a dangerous 12'x12' opening in the floor. Rivets are broken off leaving that plate able to move.
IVAS LNo improvement needed. Excellent experience.
Linda MPersonnel were extremely communicative and helpful. Offered services well above and beyond what was expected in returning equipment. Definitely will do business here again just because of the friendliness of staff!
Adam KBest experience I ever had with uhaul. I had previously quit using uhaul due to actions of dealer at country store location on Hwy 11. However Sandra at furniture location was so helpful and professional I will use them in future.
Wilma HVery accommodating, Sandra was the best! Very friendly and made the process a piece of cake :). Will definitely be doing more business with them. Thanks again y’all rock
MIKE PThankyou for Mrs. Sandra, she went over and beyond in service.
Josephine TExcellent Friendly People
John FGreat customer service. No improvement necessary.
William DMaybe suggest that the Truck you would prefer would be available possibly later in the day instead of renting a Big Ass Truck with no dolly and a bad ankle.
Jack MSandra was an absolute dream to deal with. She explained the entire process. She even gave me her cell number if I had any problems. Truck was clean and everything worked. Would definitely recommend this location
Scott SOutstanding service!!!!!
kenny bGo see Mrs. Sandra. She’s sweet as can be and super helpful!
Jason GThe owner of this business and the lady that rents the UHaul's was AWESOME. Her name is Ms. Sandra. She went above and beyond and was very nice and accommodating. Keep her on your list of vendors as she is awesome. Thanks
Troy RVery friendly service at this location. She went above and beyond to make sure I got exactly what I needed. She made it as easy for me as I could imagine it could be, making it a pleasant experience during a not so pleasant time.
Jody BSandra was a blessing to work with. Mike
Michael BWheel lock ratchets needed lubed up, was hard to cinch up and even harder to release tension, bought some power buster heavily lubed up weighted about 15 min to loosen up gears, finally busted tension on strap and was able to remove wheel lock.
Bill SI was there before they opened and they came out and took care of me 15 minutes before they opened. Good customer service.
David BVery nice lady and helpful
yubine gMs. Sandra was very nice and went out of her way to help us be sure of the fee, the gas, the mileage, and how to easily return the truck at night. Her customer service was ever so appreciated.
terri sYour representative was very helpful and I would recommend her to anyone
eric nVery friendly and helpful staff.
DANIEL HNothing everything was excellent and I love the customer service
Joshua CMrs Sandra was so pleasant to work with. She made this whole experience so easy and enjoyable. Thank you again.
Chastity GKeep up the good work.
ROBERT S