Customer Reviews for Happy Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Happy Tire

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Ronald S. on

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Coming here is like dealing with family very friendly wonderful place to pick up or drop off U-haul this will be my go to place when renting up in Burlington

KIMBERLY G. on

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Rodney S. on

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ALEX P. on

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Excellent

ESSIE B. on

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nothing

scott L. on

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RACHEL S. on

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Patricia H. on

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Tow dolly rented had damaged fender . I was stuck with it because there wasn't any other. Dealer didn't help with the hooking up. offered little assistance.

Keshia C. on

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christopher R. on

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Clean the trucks

scott L. on

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Billy B. on

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Elizabeth D. on

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Get organized!!!!

Eric S. on

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Jean-Marie S. on

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Uhaul sites all showed the facility had Sunday hours so I was slightly unsure how to proceed when I arrived and they were closed. Site should be updated. Parked, dropped the key, and hoped for the best! Received my final check in however and all went well so no complaints about the facility or their staff.

Rebecca M. on

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Ronald C. on

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This place needs to be closed and employees fired. Got a truck with no rear view mirror or camera on rear view mirror. Gas gauge was broke. Put $10 in and only drove 20 miles. Forgot to turn in appliance hand truck. Called two times to see if place was open so could return hand truck, not one answered the phone and had no answering machine. Later after business hours, got voice mail stating was being charged $160 for cost of hand truck. Went back next day to return Hank truck and no one could reverse charges. I requested clerk leave message for manager to reverse charges by end of day, clerk accused me of making treat and called me ass hole. This place should be shut down. Disgrace to Uhaul!!!

Hal A. on

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The location was in an old used tire shop. Both employees were friendly. The were 3 5x8 trailers. 2 old rusty ones and one newer one. The first 2 blew out my fuse. I had to go down the road and after 3 tries finally found the correct replacement fuse. After coming back with the new fuse we hooked up to the newer trailer and all the electrical worked. They blamed my truck for a bad ground but it was the trailers that blew my fuse. I don’t know who maintains the equipment but some of these old trailers need to be put out to pasture. Not sure I’d go back there. I guess if they were the only place that had what I needed. I have used other u-haul in Burlington NC that were much newer and cleaner and had newer better equipment.

Beverly B. on

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Amy H. on

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I was unclear on what I need to do as far as paperwork when I turned the truck back in.

LISA E. on

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Stephen H. on

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They were friendly and helpful. I would rent there again.

william S. on

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I was charged double when the online operator informed me that wouldn't be the case. We ran down the street and returned the truck with hardly any gas used and they charged me for a FULL tank of gas; Uhaul over charged me for several things. I might as well have hired a moving company for that price.

SCOTT L. on

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ursla W. on

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Tamara C. on

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Earl T. on

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My overall experience was positive. To qualify the no for clean and well maintained equipment, the exterior of the truck was a little muddy and the front left tire was low, which should be a no brainer at a tire place. The truck ran great, the service was very friendly, the interior of the cab and the box was very clean.

LARRY E. on

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Elva J. on

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You are doing just fine as far as we are concerned!

Samantha B. on

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david B. on

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lisa M. on

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Portia H. on

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Unfortunately, this location did not have the moving supplies that I ordered thru the mobile app. I did not receive any notifications to inform me of the missing equipment. I had to use additional mileage to go pick up the moving supplies from a different U-Haul location. Miles and time that I didn't want to use.

Greg C. on

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Raining and truck had broken driver side wiper.

Whitney A. on

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raymone G. on

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Scott Lovin does an excellent job with Uhaul! Makes it easy and simple. I will recommend this location to others!

SCOTT L. on

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ROBIN A. on

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Robert F. on

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Chad G. on

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they are terrific. they were helpful and patient and made sure I was taken care of.

Kristen L. on

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deborah D. on

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Took care of business all efficiently and politely

George T. on

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I brought it back a day early and the drop-off location would not accept it --tried another with same result--finally found one that would take it --does not make sense that you cannot drop off early--also the initial drop-off had plenty of room as did the second attempt

Elrich B. on

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stanley B. on

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Andrew B. on

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cheryl M. on

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I can't think of anything that would have made my experience any better. As a matter of fact the staff made it easy during a very difficult time, so thank you for that....

Eugene M. on

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I really appreciate these guys coming through for me when I had already had a UHaul rental reserved at another location only to find out that the truck wouldn't start and they did not have another for me to replace it. After several calls to other locations with no luck, the guys at Thrifty Tire Center saved the day! MANY THANKS!

Christine C. on

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ANGELA C. on

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TONYA L. on

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TOM K. on

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byran W. on

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CHRISTOPHER K. on

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Jorge H. on

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Charged for two days when the vehicle was returned the same day five minutes before closing. I will be contacting consumer affairs to file a complaint if this is not fixed by Monday June 4th.

Ruth J. on

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james S. on

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Jeffery does an excellent job. Very customer oriented.

Micheal C. on

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Ronald M. on

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elbert M. on

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Great service with the best prices than any other u haul if you need price comparison and have to drive a exstra 10 miles you will save more with this u haul rep than any other u haul center you will find don’t believe me go talk to the owner of this location you won’t be sorry you will be ecstatic

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HENRIETTA W. on

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juan A. on

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TIFFNEY S. on

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Keep mice out of the storage mice poop was in my clothes all in my boxes I was not satisfied at all

Roger S Z. on

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Difficult to get in and out of. Electric harness was missing from trailer and it took time for them to locate one.

thomas B. on

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Service was great! I called and let the gentleman at this location know that I was running late due to holiday traffic and wouldn't make it in before he closed. He was kind enough to wait approximately 30 minutes to help me pick up my tow dolly. I was polite and really helpful. I really appreciate him.

Gregory W. on

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Total professional exceptional service answered questions that were my concern. Customer oriented that set U-haul Great company at large.

Thomas B. on

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DAVID C. on

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jeff C. on

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john T. on

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Nizhoni R. on

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kenneth K. on

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james B. on

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Karen H. on

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Very friendly and helpful staff.

tierra D. on

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HOLLY W. on

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CAROLYN A. on

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Joseph D. on

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Didn't know where to park the truck on the return

Jason M. on

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Sandra B. on

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Edward W. on

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This rental location is infested with mosquitoes. It's a used tire dealer with a lot of standing water. Not a clean place at all. Other than that the self check in-out process was nice.

miles A. on

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I ordered 2 dollies and didn't receive them The tire center was a bit dirty and unsafe feeling. Other than that, everything was great!

Matt R. on

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Representative on location was courteous and helpful. However, service rep on line was incorrect on details. I was informed that "all our trucks" have a loading ramp. 10 foot vehicles do not. I had to upgrade to a 20 foot vehicle to accommodate my needs.

VICKIE P. on

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I took truck back at 9 just like he said full of gas and he didn't have my $81 gave him $100.00 deposit went to welb ave and it is less than 2 miles away and I came back he said he don't have my deposit had to come back 3 times and only got back $40 and I am about to call the better buness burro in a minute because I ran out $40 gas to go back 3 times and if I wouldn't have brought them the truck on time he would have charge a nother day and he is very hateful. I will never use them again. And my sister was going to go there I told her you will never get your deposit back. Very hurt that I have to go so far as to get a lawyer to get 81$ well 41 now and should have to pay my gas and time now this is 3 weeks to get my on money back

JEREMY E. on

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James H. on

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We only received 10 of 12 furniture pads ordered. One of the bags was open and obviously 2 pads had been removed. No fault of the location, but the air conditioning in the truck stopped working 20 minutes into the trip on a very hot day.

cheryl K. on

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erika W. on

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Emigdio M. on

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Dealer really dishonest and don't understand really clean n charge extra day for a uhaul the was use only one day less then 12 hrs and also charge cleaning fee when the truck was clean befor it was drop

kinue L. on

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STACEY E. on

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Owner was extremely helpful. Great experience. Will definitely rent from again. A+

david J. on

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SUSAN I. on

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The staff member I worked with was kind and accommodating. The owner of the location was not friendly and when questioned about how much would be charged to my credit card he stated, "I don't have a crystal ball"

Herbert G. on

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This place is a dirty run down used tire shop with moun tains of tires out front. No room to park the equipment when night dropping. we did get it parked but with only inches to spare on both sides of the 26 ft truck in the stacks of tires as tall as the truck.

FELICIA M. on

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Desirae H. on

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Wasn't able to drop off the tow truck had to come get the truck.

Martha H. on

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Wasn't impressed at all. Terrible place - terrible help!! Won't rent there ever again - probably not U-Haul at all to expensive used Penske before probably only use them if needed.

Kristie J. on

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KELLY H. on

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