Customer Reviews for Interstate Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Interstate Mini Storage LLC

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Dagoberto P. on

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The only thing inconvenient was the parking lot. Hard to get in and out of . But overall service was great. Price was great.

Caroline N. on

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Make the drop box sign a little bit clearer that it both a mail drop box and a key drop box.

Joe Q. on

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Everything went ok, no problems at all.

Cassidy H. on

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Customer did not leave a comment.

quiana C. on

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Customer did not leave a comment.

Bob F. on

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Make sure someone is there during the advertised office hours. Two trips find no one would be available until end of day. Calls to voice mail turned out to be the wrong location. Website corrupted by other U-haul and no return phone call from that location. No discounts or empathy after going forwardd with the rental by supervising U-Haul Rep. BS

RENEE T. on

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My items were demaged and i wrote a claims for damage then new management toke over and my unit was broken into...i have paid fee for insurance when this occurred management was to call no response

jim T. on

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Customer did not leave a comment.

yalanda P. on

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Too expensive.

gale L. on

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Customer did not leave a comment.

Dale D. on

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The staff were not prepared for the truck's arrival and did not know why it was brought there. It was a difficult location to find as well.

ANTHONEE S. on

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Customer did not leave a comment.

sarah J. on

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MICHAEL K. on

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Excellent service

CHAD M. on

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I need a representing To call me asap

L Todd B. on

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Customer did not leave a comment.

JOURDAN P. on

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Staff at location were very helpful! Would go back again!

Robert S. on

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They never came out to see if I attached trailer to my vehicle properly. Terrible neighborhood.

michael K. on

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Excellent service

Rick G. on

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This was not my choice where to pick up the truck. Much further than other UHAUL locations in my area. When I returned the truck I was told that I was given the wrong one. So the agent had to call the dispatcher to correct before I could return.

CHELSIE W. on

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Customer did not leave a comment.

KIRK H. on

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I would rent from this location again.

charles M. on

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Customer did not leave a comment.

STEPHEN C. on

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Personnel was pleasant and helpful. However, my wife needed to pick this unit up on her own as I was not in town. I was meticulous in picking the location for pick up, but the day before, I was called and the pick up location was moved to a the location in the heart of the Kansas City Ghetto. No one at u haul (spoke to several poeple on the phone) seemed concerned about this and were not willing to move the trailer the 5 miles to the original location. I understand the issues of renting equipment, however, notification the day before does not give people enough time to make arrangements to work around U-hauls issues.

Clay J. on

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Not as convenient as truck rental locations.

ADAM D. on

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Lady there was nice, but somewhat slow.

RUSS M. on

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Customer did not leave a comment.

WILLIAM M. on

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Not clearly identified. Inadequate signs. No one in attendance to receive the equipment. U haul 800 number guided me through the procedure.

STEPHEN S. on

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It was real close to my final stop and the lady was kind enough to stay past 5 PM to help me get the vehicle check in.