Customer did not leave a comment.Cindy M.
Customer Reviews for KCs Diesel & Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michelle C.
Customer did not leave a comment.KEVIN J.
This location scared me. When we arrived and finished the online information we were told to go in and pick up our key for the truck. When we got to the door we noticed the open sign on and the door unlocked so we assumed there was a sales representative inside the store to wait on us. What we got was the store alarm sounding off and two police officers taking our information. The entire situation was scary and could have been avoided if the owner of the establishment was more responsible. The door to the keys were open and the owner was not responsible to lock the door of his business after leaving the premises. After the police contacted the owner and he arrive he gave us an unwelcoming presentation stating he could refuse our service if he wanted to and we need to give him our credit card even after I told him I have already checked in and I was paying online. It was just a terrible experience.Iris S.
Customer did not leave a comment.LARRY G.
weverything was very goodROLAND S.
Customer did not leave a comment.RONALDEVERETTE D.
The place to pickup my moving truck was great but U-Haul dropped the ball on my pickup process. I couldn't get the key to the truck. I waited on hold 3 or 4 times for a total on 1 hour. I had 2 movers that were being paid $15 per hour to stand around doing NOTHING!!! You charged me over $51 for using a truck you advertise for $19.95. Your site wouldn't let me proceed until I purchased $15 in insurance that I didn't want. Long story short...it cost me over $100 to move 10 milThomas H.