Customer Reviews for Nikki International Company
(U-Haul Neighborhood Dealer)

17 reviews

2018 2nd Ave S   Lethbridge, AB T1J0G6

(403) 380-2609

Hours

  • Mon–Fri
    10 am–7 pm
  • Saturday
    11 am–7 pm
  • Sunday
    1 pm–7 pm

Services at this Location:

Contact Us

(403) 380-2609

2018 2nd Ave S
Lethbridge, AB T1J0G6

Services at this Location:

Hours

  • Mon–Fri
    10 am–7 pm
  • Saturday
    11 am–7 pm
  • Sunday
    1 pm–7 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hardie E. 
Rating:
4.0

Check in was done online. It took about 20 minutes at the rental shop to process the rental. Would like to see this time reduced. Otherwise, the rental went very smoothly. The customer service person was very helpful.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Laureea K. 
Rating:
3.0

Customer did not leave a comment.

Jordan C. 
Rating:
1.0

Booked pick up for 8:30 am. The sign in the door said open at 9. I phoned the number at 8:45 to see what was going on as I had people waiting to help me load the trailer I was renting. The lady told me they open at 9. 9 o'clock rolls around still nobody. I phone the lady again to ask where they are she told me she will call her guy to find out what is going on and call me back. I waited for 15-20 mins for her to call me back, she didn't so I tried calling her. She proceeded to ignore my calls. I phoned U-Haul expecting they could assist, and all you guys offered was $50 off of my bill, as if it would cover the 2 hours I had to wait and the people I had waiting for me. I didn't get out of that place until 10:30. I would be embarrassed to have these people representing my company!

Gavin L. 
Rating:
3.0

The personnel there couldn't do the paper work and wanted me to come back later even though they were open. I didn't want to add the extra so I left my name and number. They said they would call on Monday. Never did just charged my card.

LAURA F. 
Rating:
5.0

Customer did not leave a comment.

george H. 
Rating:
2.0

I just tied getting a hold of this uhaul but no answer? I need a receipt so I know I have finalized everything with uhaul

Jennifer F. 
Rating:
5.0

Excellent service provided...

Anthony S. 
Rating:
1.0

The pick up location was brutal. 1- they didn't have adapters for their trailer hook up. Almost ALL trucks have the large connector not the 4 prong connector. I would have no problem buying it from the uhaul store. Had to end up going to auto parts. 2- the I termed at that location stopped. Wasted prob an hour of my time waiting for that to get resolved.

Jeremy K. 
Rating:
3.0

I am just wanting a receipt for what I paid on Sept.2, the day I rented a trailer, contract # 18677856. There was no printer on location, and no receipt was texted or emailed.

FRANK K. 
Rating:
5.0

Fast and friendly service.

Kristin W. 
Rating:
5.0

Nice staff easy to deal with.

Zoria H. 
Rating:
2.0

Improve your wifi service so customers don't have to wait and not holding a customer down if they didn't fill up the gas to the exact level. Close to the level should be fine at the least. Customers do not have measuring tools to measure the gas

Patrick O. 
Rating:
4.0

The guy was super helpful and knowledgeable!

Cassandra R. 
Rating:
5.0

Customer did not leave a comment.

Tonnia W. 
Rating:
1.0

Area manager was training new employee. This manager was rude, unfriendly and was talking in an earphone while talking with me and the trainee. Unbelievable that a personality like that is a manager.

helen K. 
No reviews have been submitted for this location.

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