Customer Reviews for Olympic Crown Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Olympic Crown Storage

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Robert W. on

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Amanda B. on

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The staff at this location were very helpful when returning the truck. I also spoke with a customer service representative about the electrical issues the truck was having she was very helpful as well.

Brandon J. on

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friendly and personable clerk...

Tracy G. on

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Nothing

carles C. on

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Harvey Y. on

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James P. on

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Steve C. on

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Very friendly staff; quick and professional hook-up and drop-off.

Virginia H. on

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The original location should have had the 15' truck that was reserved at the time it was reserved. This problem was not with this location.

WILLIAM B. on

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WILLIAM B. on

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This team is phenomenal!

Chad W. on

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SOY TY T. on

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agent was good and service was okay, as stated above Will not be using this company any more .Just frustrate

Harold H. on

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Jillian G. on

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Michael N. on

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STAY THE SAME

Laura W. on

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Teresa M. on

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John T. on

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michael N. on

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Nothing fast and easy awesome

michael S. on

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leah C. on

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Philip H. on

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Eric N. on

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Scott J. on

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Excellent no issues

Kim T. on

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First confirmed drop off location was out of business upon time to drop off and I was not notified. I am VERY DISAPPOINTED with my transaction.

Diana P. on

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Robert B. on

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Diana P. on

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Kim C. on

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Great customer service from William and Terri !

Andy R. on

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Joel W. on

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Where I got trailer from very rude is a liar told me not to use middle chains on trailer 5o hold truck on it would not be needed my truck bounced off almost at first bridge because he keep on saying not needed bugging me and my father we just wanted out of there so we fixed at gas station then it road smoothly

darrell M. on

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Great service friendly people

DAVID M. on

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John E. on

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Personnel was awesome worked with us highly recommend them.

Wilson L. on

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dixon F. on

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Victor B. on

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I would have given a lower rating because I setup my reservation the night before but when I showed up to pickup my order I was told that they didn't carry the equipment I needed and would have to drive 35 minutes away to pickup. My schedule didn't allow for that so the nice lady helping me worked everything out with a different trailer to accommodate me. Thank you!

Bryan D. on

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Kelly B. on

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DANISE L. on

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I will definitely recommend the U-Haul place to friends. The people were very nice, the service excellent and truck was great.

robert V. on

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Laurie S. on

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Charles C. on

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Very courteous and professional staff. Equipment was in excellent condition.

James W. on

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Very friendly and helpful.

Kenneth C. on

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CINDY R. on

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RON F. on

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Nothing, people were very nice and helpful.

Lorrie A. on

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WILLIAM FORBES R. on

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They made this rental of a trailer very easy. Front desk personal were kind and considerate of all our needs. Thanks for such a pleasant rental.

william J. on

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Heather T. on

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Janel S. on

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Great friendly service! Very helpful when making a reservation. Always answered my questions and even called me back promptly when they were on the other line.

Thomas J. on

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WILLIAM B. on

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JOSEPH H. on

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Paul E. on

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Dont change! This location has friendly service and great equipment. I'll be back

Rebecca Y. on

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Truck was ready as promised when we arrived. Worked great and seamless check-out/check-in.

FRANK B. on

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Everything was good

Susie H. on

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The ease of the online drop off was very easy, however I had difficulty finding a suitable place to physically park the uhaul truck. The open spaces weren't wise enough between the trucks parked there

WILLIAM B. on

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Richard L. on

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Dan P. on

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Nothing, the folks are friendly and knowledgeable.

Wendy A. on

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Stephen L. on

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Exceptional customer service and attention to detail.

Lea J. on

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I would suggest that the trucks are re-inspected again before customer pick up. The truck given to me had a headlight out and I had to bring the truck back to swap for another truck.

Bobby L. on

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price adjustment for senior citizens

leah M. on

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Miguel L. on

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RAY T. on

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The roof leaked and 1/3 of the load was soaked. A large tote had 2 inches of water in it, several items were soaked. Was not happy and it was a new truck.

Colleen C. on

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This was our 2nd rental from Olympic Crown Storage. Great service, very nice people, truck clean and in good condition. The truck was ready to go when we arrived and check in was simple when we returned. Thanks for making our move easier! We highly recommend Olympic Crown Storage.

Robert H. on

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I tried to use the uhaul app to drop off the car hauler after hours but was unable to take a picture using the app.

Ed A. on

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Ed A. on

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Friendly and helpful customer service.

Lynn P. on

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Leon N. on

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Truck had continuous squealing noise at highway speed that was obnoxious for several hours. Someone had smoked in truck and there were ashes and butts in trays. Suspension of truck seemed much poorer than same class truck we rented 6 weeks ago

Ed A. on

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Very friendly and helpful.

Wanda P. on

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Lisa S. on

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kay M. on

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Why a price is quoted and you fill the vehicle back up with gas why should price be 50+ dollars over the 100+ that was figured with less miles that you expected and you get no reply or answer to question sent to U-haul. Waited over a month and still no reply. Big rip off in my opinion from U-haul. Hopefully never have to deal with them again Disappointed

Karen N. on

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paul B. on

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TRACY P. on

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Keith O. on

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Truck wasn’t available at the reserved time. They worked diligently to find another location because the truck wasn’t returned in time. I however chose to wait until the truck came back. As a result, they were unable to clean the truck. I was disappointed that the truck wasn’t available for a reservation but satisfied at how they did all they could to get me a truck.

Dontea W. on

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Truck was not clean but this is not typical for the location used. This was my second rental within 60 days and I am very happy with the service.

michael M. on

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julie B. on

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Service was excellent and the truck was clean and safe.

Julie R. on

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Great customer service, would recommend to everyone.

VINU S. on

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Phillip M. on

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rex A. on

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Brent P. on

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christopher C. on

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tracey S. on

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reservation was at noon but could not get truck because at lunch. they should tell uhaul so people dont rent trucks for that time frame.

Versie M. on

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Dontea W. on

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Easiest part of my moving experience.

JOEY A. on

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Hayden W. on

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Awful instructions to where the key was to the U-Haul. Spent over 30 minutes in the pouring rain looking for the key box. Only to find out later that the key box is a small box located on the side of the building far from the truck. I will not be using U-Haul again.

Jeff R. on

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BENJAMIN V. on

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