Customer Reviews for Pardos Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pardos Service Inc

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Tiago K. on

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I booked a truck in Indianapolis, I need to drive Richmond IN - 80 miles - to pick up the truck. No complain to Richmond office they did a good job. But, It was a lot os stress and energy wasted because of Terrible U-Haul service experience.

Sarah K. on

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For some reason, they could not see the accessories on my order. They gave me the blankets I asked for but "probably left the appliance dolly on another truck" because they didn't know about it, and I had to load without it. It took 20 minutes to add another driver and some extra mileage though I'd already checked in. The system needs improvements.

Tommy H. on

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People were very friendly here at this location but were not very knowledgeable on renting a uhaul. My overall wait time to check out was 45 minutes and to return the truck was 15 min. I have an hr combined in waiting.

Ken A. on

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Know customer information ahead of pick up time. Make sure customer knows how to operate the vehicle completely. No instructions were given.

Bruce H. on

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They were out of appliance dollys but were able to get a free one at another U Haul place where we emptied a U Haul storage unit. The place that didn’t have a 20 foot truck which Pardo’s U Haul did. We were pleased with all employees and both of them working together.

ERICA A. on

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Krissy was amazing to work with!!! My best experience EVER!

MIKE N. on

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I was given a truck with a broken passenger side blind spot mirror which made it difficult to see cars in the blind spot. Dangerous to drive.

Ronald B. on

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Vehicle had mud in the bed of truck and the interior smelled of cat urine.

Doris C. on

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this lady was very slow, it took us almost an hour to due a return

josh t. on

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Make the in-store rental process quicker for walk-ins.

Robert P. on

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Customer did not leave a comment.

pamela f. on

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Have a person there instead of an empty parking lot

Charles S. on

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Customer did not leave a comment.